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- Tasks: Support the neighbourhood team with customer service and tenancy management tasks.
- Company: Join a reputable housing association in Birmingham dedicated to community support.
- Benefits: Enjoy a potential permanent role and a positive company atmosphere.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in housing administration or related roles is preferred.
- Other info: This is a temporary contract with a 37-hour work week, Monday to Friday.
A housing association in the Birmingham area are looking for a Neighbourhood Assistant to join their team on a temporary contract – helping to provide support to the neighbourhood team.
For this Neighbourhood\’s role, we will be looking forward to hearing from anyone with experience as a:
- Housing Administrator
- Lettings Administrator
- Housing Assistant
Neighbourhood Assistant
Mon-Fri/ 37 hour week
£15-17 paid weekly via umbrella
Birmingham
Temporary contract
As a Neighbourhood Assistant for this organisation, you will be:
- Delivering customer service in an efficient manner to internal and external customers
- Assisting in the planning and delivery of tenancy management checks
- Aiding in the support of the neighbourhood inspection programme
- Assisting with the coordination of referrals and respond to a variety of tenancy related enquiries
- Supporting on the collation of statistical information
The benefits of this Neighbourhood Assistant role are:
- Potential for a permanent role
- Reputable company
- Good company atmosphere
If this Neighbourhood Assistant role is of interest, please apply directly to this advert or send your CV directly to samuel.kincaid@niyaapeople.co.uk
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Neighbourhood Assistant employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Assistant
✨Tip Number 1
Familiarise yourself with the local housing issues in Birmingham. Understanding the specific challenges and needs of the community will help you demonstrate your commitment and knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums related to housing associations. This can provide you with valuable insights and potentially lead to referrals for the Neighbourhood Assistant role.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since this role involves delivering efficient customer service, think of specific examples where you've successfully handled enquiries or resolved issues.
✨Tip Number 4
Research the housing association's values and mission. Being able to align your personal values with theirs during conversations can make a strong impression and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace Neighbourhood Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to the Neighbourhood Assistant role. Focus on your customer service skills, any previous housing administration roles, and your ability to manage tenancy-related enquiries.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your enthusiasm for the role and how your past experiences make you a great fit for the neighbourhood team.
Highlight Relevant Skills: In your application, emphasise skills such as communication, organisation, and teamwork. These are crucial for delivering efficient customer service and supporting tenancy management checks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Niyaa People
✨Showcase Your Customer Service Skills
As a Neighbourhood Assistant, you'll be delivering customer service to both internal and external customers. Be prepared to discuss specific examples of how you've provided excellent customer service in previous roles.
✨Demonstrate Your Organisational Abilities
This role involves assisting with tenancy management checks and coordinating referrals. Highlight your organisational skills by sharing experiences where you successfully managed multiple tasks or projects simultaneously.
✨Familiarise Yourself with Tenancy Management
Understanding tenancy management is crucial for this position. Brush up on relevant terminology and processes, and be ready to discuss how your past experience relates to the responsibilities outlined in the job description.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the neighbourhood inspection programme and the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
