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- Tasks: Manage rent accounts and support effective income collection for residents.
- Company: Community-focused housing organisation in South Wales with a supportive team.
- Benefits: Flexi-time, hybrid working, and potential for contract extension.
- Other info: Opportunity to work in a respected housing provider with clear processes.
- Why this job: Make an immediate impact while gaining valuable experience in housing.
- Qualifications: Experience in rent collection and strong administrative skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re partnering with a community-focused housing organisation in South Wales to recruit a Rent Officer. This is an excellent opportunity to join a supportive and well-established income team, playing a key role in maintaining rent collection performance and delivering a consistent, high-quality service to residents.
This is a short-term interim role offering immediate impact. You’ll support the day-to-day management of rent accounts, ensuring income processes run smoothly and arrears are effectively monitored.
The organisation is open to candidates from Rent Assistant through to Rent Officer level, making this a great opportunity whether you’re building on existing experience or stepping into a more autonomous role.
Key responsibilities of a Rent Officer:- Monitor rent accounts and support effective income collection
- Manage arrears-related administration and follow established processes
- Prepare and issue standard letters and notices in line with procedures
- Maintain accurate records and update housing management systems
- Respond to resident enquiries via phone and email during core hours
- Work closely with your manager to ensure key priorities are delivered
- 35 hours per week with flexi-time
- Predominantly office-based in Merthyr Tydfil
- Up to 1 day per week working from home
- Experience in rent/income collection within housing or a similar environment
- Confident managing rent accounts and following arrears processes
- Strong administrative skills with high attention to detail
- Comfortable working in an office-based, customer-focused role
- Able to start quickly and contribute from day one
- Court experience is not essential, but beneficial for more senior candidates
- Initial 2-month contract, with potential for extension
- Supportive team environment with clear processes in place
- Opportunity to gain valuable experience within a respected housing provider
If this Rent Officer role is of interest, please apply or contact katie.cox@niyaapeople.co.uk
Rent Officer - Hybrid, 2-Month Interim Role in Merthyr Tydfil employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Officer - Hybrid, 2-Month Interim Role in Merthyr Tydfil
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their income team.
✨Tip Number 3
Practice common interview questions related to rent collection and customer service. We all know that confidence is key, so the more prepared you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Rent Officer - Hybrid, 2-Month Interim Role in Merthyr Tydfil
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in rent collection and administration. We want to see how your skills align with the key responsibilities of the Rent Officer role.
Showcase Your Attention to Detail: Since this role requires strong administrative skills, be sure to mention any relevant experiences where you've demonstrated high attention to detail. We love candidates who can keep accurate records and manage processes effectively!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you brush up on your knowledge of rent collection processes and housing management systems. Familiarise yourself with common arrears procedures and be ready to discuss how you've handled similar situations in the past.
✨Showcase Your Skills
Highlight your strong administrative skills and attention to detail during the interview. Prepare examples that demonstrate how you've effectively managed rent accounts or resolved resident enquiries, as this will show you're a great fit for the role.
✨Be Ready to Adapt
Since this is a short-term interim role, emphasise your ability to hit the ground running. Share experiences where you've quickly adapted to new processes or environments, showcasing your flexibility and readiness to contribute from day one.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the specific challenges they face in rent collection. This not only shows your interest in the role but also helps you gauge if the organisation aligns with your values and work style.