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- Tasks: Manage rent accounts and ensure smooth income collection for residents.
- Company: Community-focused housing organisation in South Wales with a supportive team.
- Benefits: Flexi-time, office-based work with some remote options, and potential contract extension.
- Other info: Immediate start available; great for building your career in housing.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Experience in rent collection or similar roles; strong admin skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re partnering with a community-focused housing organisation in South Wales to recruit a Rent Officer. This is an excellent opportunity to join a supportive and well-established income team, playing a key role in maintaining rent collection performance and delivering a consistent, high-quality service to residents.
The opportunity: This is a short-term interim role offering immediate impact. You’ll support the day-to-day management of rent accounts, ensuring income processes run smoothly and arrears are effectively monitored. The organisation is open to candidates from Rent Assistant through to Rent Officer level, making this a great opportunity whether you’re building on existing experience or stepping into a more autonomous role.
Key responsibilities of a Rent Officer:- Monitor rent accounts and support effective income collection
- Manage arrears-related administration and follow established processes
- Prepare and issue standard letters and notices in line with procedures
- Maintain accurate records and update housing management systems
- Respond to resident enquiries via phone and email during core hours
- Work closely with your manager to ensure key priorities are delivered
- 35 hours per week with flexi-time
- Predominantly office-based in Merthyr Tydfil
- Up to 1 day per week working from home
- Experience in rent/income collection within housing or a similar environment
- Confident managing rent accounts and following arrears processes
- Strong administrative skills with high attention to detail
- Comfortable working in an office-based, customer-focused role
- Able to start quickly and contribute from day one
- Court experience is not essential, but beneficial for more senior candidates
- Initial 2-month contract, with potential for extension
- Supportive team environment with clear processes in place
- Opportunity to gain valuable experience within a respected housing provider
If this Rent Officer role is of interest, please apply or contact katie.cox@niyaapeople.co.uk
Rent Officer in Merthyr Tydfil employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Officer in Merthyr Tydfil
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Rent Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of rent collection processes and arrears management. We recommend practising common interview questions related to these topics so you can showcase your skills confidently when it counts.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Rent Officer position. We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours!
We think you need these skills to ace Rent Officer in Merthyr Tydfil
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in rent collection and administration. We want to see how your skills align with the key responsibilities of the Rent Officer role.
Showcase Your Attention to Detail: Since this role requires strong administrative skills, be sure to emphasise your attention to detail in your application. Mention specific examples where you've successfully managed records or handled enquiries.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Niyaa People
✨Know Your Numbers
Brush up on your understanding of rent accounts and income collection processes. Be ready to discuss how you've managed similar tasks in the past, as this will show your familiarity with the role and its responsibilities.
✨Demonstrate Attention to Detail
Since strong administrative skills are key for this position, prepare examples that highlight your attention to detail. You might want to mention specific instances where your meticulousness helped prevent errors or improved processes.
✨Prepare for Resident Interactions
Think about how you would handle resident enquiries. Practise responses to common questions or concerns they might have regarding their rent accounts. This will demonstrate your customer-focused approach and readiness to engage with residents.
✨Show Your Team Spirit
This role involves working closely with a manager and a team. Be prepared to share examples of how you've collaborated effectively in previous roles. Highlighting your ability to work well within a team will resonate with the supportive environment they’re offering.