Housing Support Officer in Loughborough

Housing Support Officer in Loughborough

Loughborough Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Niyaa People

At a Glance

  • Tasks: Support residents in housing schemes and help them achieve independence.
  • Company: Reputable housing association dedicated to community support.
  • Benefits: Flexible hours, immediate start, and potential for extension.
  • Other info: Dynamic role with opportunities to work alongside various support agencies.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Experience in social or supported housing and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

We are currently recruiting for an experienced Housing Support Officer to join a supported housing provider in Leicester on a temporary basis. This role is ideal for a housing professional with experience within social housing and supported housing environments, who can effectively balance tenancy management responsibilities with resident support.

Key Responsibilities of a Housing Support Officer:

  • Managing a caseload of residents within supported housing schemes.
  • Delivering tenancy sustainment support to help residents maintain successful tenancies and achieve greater independence.
  • Conducting property inspections, health and safety checks, and estate visits.
  • Carrying out tenancy sign-ups, reviews, and ongoing tenancy management activities.
  • Providing occasional 1-to-1 support sessions with residents to assess needs, monitor progress, and encourage positive outcomes.
  • Supporting individuals with medium-level support needs, including those affected by mental health issues, drug and alcohol misuse, homelessness and housing instability, social exclusion and complex needs.
  • Identifying safeguarding concerns and making appropriate referrals where required.
  • Working closely with support agencies, local authorities, healthcare professionals, and community organisations.
  • Managing low-level anti-social behaviour cases and tenancy breaches in line with policy and procedure.
  • Maintaining accurate records, support plans, risk assessments, and case notes.

Essential Requirements:

  • Previous experience working as a Supported Housing Officer, Housing Officer, Tenancy Support Officer, or similar role.
  • Proven experience within a social housing or supported housing setting.
  • Strong understanding of tenancy management, tenancy sustainment, and housing support.
  • Experience conducting property inspections and resident welfare visits.
  • Experience supporting vulnerable adults with mental health challenges, substance misuse issues, or other complex support needs.
  • Knowledge of safeguarding procedures and relevant housing legislation.
  • Excellent communication, interpersonal, and case management skills.
  • Ability to work independently and manage a varied caseload.

What's on Offer:

  • 28 hours per week.
  • Short term temporary cover open for extension.
  • Opportunity to work with a very reputable housing association.
  • Immediate start available.

If this Housing Support Officer role is of interest, please apply or contact JBRP1_UKTJ.

Housing Support Officer in Loughborough employer: Niyaa People

Join a reputable housing association in Leicester as a Housing Support Officer, where you will be part of a supportive and collaborative work culture dedicated to making a positive impact on the lives of vulnerable residents. With opportunities for professional growth and development, you will engage in meaningful work that not only enhances your skills but also contributes to the community's well-being. Enjoy the flexibility of a temporary role with the potential for extension, all while working in a dynamic environment that values your expertise and commitment.

Niyaa People

Contact Details:

Niyaa People Recruitment Team

We think you need these skills to ace Housing Support Officer in Loughborough

Tenancy Management
Resident Support
Property Inspections
Health and Safety Checks
Tenancy Sustainment
Support for Vulnerable Adults
Safeguarding Procedures