At a Glance
- Tasks: Build strong relationships with social housing providers and deliver engaging presentations.
- Company: Join a market-leading manufacturer focused on improving resident safety and building performance.
- Benefits: £55,000 salary, annual bonus, company car, 25 days leave, and private healthcare.
- Other info: Enjoy comprehensive training and long-term career prospects in a dynamic environment.
- Why this job: Make a real difference in the community while developing your career in a respected organisation.
- Qualifications: Experience in social housing or related fields, excellent communication skills, and a proactive mindset.
The predicted salary is between 55000 - 55000 £ per year.
Are you an experienced relationship builder with a background in social housing, construction, compliance, electrical, or building products?
Do you enjoy developing long-term partnerships rather than hard sales?
Niyaa People are delighted to be recruiting for a Relationship Manager to join a market-leading manufacturer, covering a well-established territory across North & North West London.
This is a fantastic opportunity to represent an innovative organisation that works closely with housing providers to improve resident safety, property compliance and building performance.
Managing your own geographical client base, your responsibilities of the Relationship Manager role will include:
- Building strong relationships with social housing providers across your client area
- Advising customers on compliance, fire safety, ventilation, damp and mould solutions, retrofit initiatives and smart technologies.
- Delivering engaging presentations, toolbox talks and training sessions to customers and contractors.
- Working closely with installers, electricians and distribution partners to develop existing relationships and identify new opportunities.
- Representing the business at customer events, exhibitions and networking opportunities.
- Managing your territory independently while delivering exceptional customer service.
For the Relationship Manager role, you'll ideally have:
- Experience within social housing, construction, compliance, electrical, building products or a related industry.
- Excellent communication and presentation skills.
- The confidence to deliver training and engage with audiences of varying sizes.
- A proactive, self-motivated approach with a driven mindset
- A full UK driving licence.
In return as the Relationship Manager, you will receive:
- £55,000 basic salary.
- Annual company bonus with realistic earnings around £100,000 OTE.
- Company car and fuel card
- Laptop and mobile phone.
- 25 days annual leave plus bank holidays.
- Private healthcare after six months.
- Comprehensive training and ongoing career development.
The opportunity to join a highly respected, market-leading business with an excellent reputation and long-term career prospects.
If you're looking for a relationship-focused role where you can genuinely make a difference while representing an industry-leading organisation, we'd love to hear from you.
Relationship Manager in London employer: Niyaa People
At Niyaa People, we pride ourselves on being an excellent employer, offering a supportive work culture that values professional development and employee well-being. Located in Hemel Hempstead, our team enjoys competitive salaries, generous annual leave, and the chance to enhance their skills through ongoing training and career advancement opportunities, making it a rewarding place to build a meaningful career in asbestos surveying.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Niyaa People. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Niyaa People before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Relationship Manager in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Niyaa People:Your cover letter is your chance to shine! Tell us why you want to work at Niyaa People specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Niyaa People!
How to prepare for a job interview at Niyaa People
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
