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- Tasks: Lead a team to deliver top-notch property services and resolve tenant-landlord disputes.
- Company: Join a growing Housing Association making a difference in social housing.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and excellence.
- Why this job: Make a real impact in the community by enhancing tenant experiences.
- Qualifications: Experience in property management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio. This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience across 300400+ homes.
We are looking for an experienced property professional who thrives in a fast-paced environment, has strong social housing expertise, and is confident managing teams, contractors, and complex tenant-landlord matters at scale.
Key Responsibilities- Lead, coach, and develop a high-performing property and resident services team
- Oversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of works
- Allocate and monitor contractor performance, ensuring service standards and compliance are consistently met
- Act as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutions
- Carry out or oversee property inspections, ensuring properties are safe, compliant, and well maintained
- Ensure full compliance with social housing legislation, tenancy regulations, and housing standards
Property Management Team Leader in London employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to social housing and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams or resolved conflicts in the past. Highlighting your ability to manage complex tenant-landlord matters will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Management Team Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Property Management Team Leader role. Highlight your leadership experience and any relevant achievements in property management to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about social housing and how your background makes you the perfect fit for leading our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully managed tenant-landlord disputes or complex property issues. We love seeing real-life scenarios where you've made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and property management. Familiarise yourself with the latest legislation and best practices in the sector. This will not only show your expertise but also demonstrate your commitment to delivering high-quality services.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you've faced and how you motivated your team to overcome them. This is your chance to shine a light on your coaching and development skills, which are crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling tenant disputes or managing contractor performance. Practice articulating your thought process and decision-making strategies. This will help you convey your ability to handle complex matters effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to property management and tenant engagement. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.