At a Glance
- Tasks: Inspect local estates, engage with residents, and report issues to keep neighbourhoods safe.
- Company: Join a busy housing team dedicated to community safety and cleanliness.
- Benefits: Earn £20-£22 per hour, with a company van and potential for contract extension.
- Other info: Immediate interviews available; quick start for the right candidate.
- Why this job: Make a real difference in your community while enjoying outdoor work.
- Qualifications: Customer-facing experience, good communication skills, and a full UK driving licence required.
The predicted salary is between 22 - 22 £ per hour.
We are looking for a reliable, customer-focused Estates Officer / Street Warden to join a busy housing team based in Newark. You will act as the eyes and ears of the council across local estates, carrying out inspections, engaging with residents and reporting issues to help keep neighbourhoods safe, clean and well managed.
Key duties:
- Estate and neighbourhood inspections
- Engage with residents and report concerns
- Identify repairs, ASB, fly-tipping and environmental issues
- Check communal areas and vacant properties
- Litter picking and minor DIY/maintenance
- Maintain records and escalate issues
What we are looking for:
- Customer-facing experience
- Reliable, dependable and comfortable working outdoors
- Good communication and community engagement skills
- Practical/DIY ability
- Full UK driving licence and confident driving a van
What's on offer:
- £20-£22 per hour (Umbrella), depending on experience
- Initial 6-month contract with potential to extend
- Company van provided
- Immediate interviews and quick start
Location & Travel:
The role is based in Newark and involves travelling across estates and neighbourhoods in the local area. A company van is provided, so you will need to be confident driving and comfortable travelling between locations during the working day.
If you are dependable, practical and confident dealing with the public, apply now or email Olivia for more information.
Estates Officer in London employer: Niyaa People
Join our dedicated housing team in Newark as an Estates Officer, where you'll play a vital role in enhancing community safety and engagement. We offer a supportive work culture that values reliability and customer focus, alongside competitive pay and the opportunity for contract extension. With a company van provided, you'll enjoy the flexibility of travelling across local estates while making a meaningful impact in the neighbourhoods you serve.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Officer in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Niyaa People.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Niyaa People. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Estates Officer in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Niyaa People.
How to prepare for a job interview at Niyaa People
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Niyaa People's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Niyaa People offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
