Join a well-established housing team in a rewarding role where youll play a key part in supporting residents and ensuring they receive an excellent customer experience throughout works to their homes. This Customer Liaison Officer position offers the opportunity to work on a long-term temporary contract, providing consistent and stable work. Based in Grimsby, with occasional travel to Boston, youll act as an important link between residents, contractors, and the wider project team. Youll help keep residents informed, respond to queries, build positive relationships, and ensure customers are supported throughout the process. Wed love to hear from anyone with a background as a Customer Liaison Officer, Resident Liaison Officer, Housing Officer, Housing Assistant, Customer Service Officer, Tenant Liaison Officer, or experience in social housing, property, construction, customer service, or a similar customer-facing environment. As a Customer Liaison Officer, you will be: Acting as a key point of contact for residents throughout works Keeping customers informed about planned works, schedules, and any changes Responding to resident queries and resolving issues in a professional and timely manner Building strong relationships with residents, contractors, site teams, and other stakeholders Supporting the smooth delivery of works by ensuring clear and effective communication Maintaining accurate records of customer interactions and updates Id love to speak to anyone who has: Experience in a customer-facing role, ideally within housing, property, construction, or a similar environment Excellent communication and interpersonal skills A professional, approachable, and customer-focused attitude Strong organisational skills and the ability to manage multiple priorities Previous Customer Liaison Officer experience is advantageous but not essential Key requirements for this Customer Liaison Officer role: A full UK driving licence Access to your own vehicle Business insurance for work-related travel The ability to travel between Grimsby and Boston when required The role is offering the following benefits: Full-time hours Long-term temporary contract with consistent, stable work Mileage expenses paid for business travel Opportunity to gain further experience within the housing sector A rewarding customer-focused role where youll make a direct difference to residents' experience This role is offering an hourly rate of £18.00£20.00 per hour, depending on experience. Travel
Customer Liaison Officer in Lincolnshire employer: Niyaa People
Join a supportive and dynamic team as a Gas Engineer, where your skills will be valued in making a real difference in the community. With a focus on work-life balance, you can enjoy consistent Monday to Friday hours, competitive mileage payments, and opportunities for professional growth while working on meaningful projects across Wolverhampton and Staffordshire. Our inclusive work culture fosters collaboration and innovation, ensuring that you thrive in your role and contribute to the well-being of social housing residents.
