At a Glance
- Tasks: Support customers and colleagues with high-quality admin and customer service.
- Company: Established Housing Association offering a flexible and supportive work environment.
- Benefits: Hybrid working, competitive salary, and opportunities for career growth.
- Other info: Join a dynamic team with a focus on delivering excellent service.
- Why this job: Kickstart your career in social housing while helping others in a fast-paced setting.
- Qualifications: No housing experience needed; ideal for those with admin or customer service backgrounds.
The predicted salary is between 24000 - 30000 £ per year.
I'm currently recruiting for 2 Housing Assistants to join the Service Charges Team of a large and well-established Housing Association.
This is a highly flexible opportunity offering hybrid working , with the role being predominantly home-based and only requiring occasional office attendance in Leicester.
This is an excellent opportunity for someone looking to take their first step into the social housing sector, with no previous housing experience required .
If you have a background in administration, customer service or office support and enjoy helping customers while working in a fast-paced environment, this could be the ideal role for you.
The Role As a Housing Assistant within the Service Charges Team, you'll play a key role in supporting both customers and colleagues by delivering high-quality administrative and customer service support.
You'll be responsible for responding to a range of tenant enquiries, ensuring information is updated accurately and helping the team provide an efficient service.
Key responsibilities of a Housing Assistant include: Responding to tenant and resident enquiries via telephone and email in a professional and timely manner.
Providing information and guidance relating to service charges and escalating more complex queries where required.
Updating and maintaining internal housing m...
Housing Assistant in Leicester employer: Niyaa People
At Niyaa People, we pride ourselves on being an excellent employer, offering a supportive work culture that values professional development and employee well-being. Located in Hemel Hempstead, our team enjoys competitive salaries, generous annual leave, and the chance to enhance their skills through ongoing training and career advancement opportunities, making it a rewarding place to build a meaningful career in asbestos surveying.
