At a Glance
- Tasks: Manage anti-social behaviour cases and support community safety initiatives.
- Company: Reputable Housing Association focused on creating safer neighbourhoods.
- Benefits: Hybrid working, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and community engagement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in anti-social behaviour case management and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer on a
temp to perm basis
to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock on a
hybrid working basis.
This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities.
You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live.
Key Responsibilities of an ASB Officer:
Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution.
Investigate complaints, gather evidence, conduct interviews and complete risk assessments.
Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour.
Liaise with solicitors, prepare legal documentation and attend court hearings where required.
Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes.
Conduct home visits, estate inspections and tenancy-related investigations.
Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate.
Contribute to local neighbourhood plans and community safety initiatives.
Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour.
Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards.
Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues.
Essential
Requirements:
Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment.
Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices.
Experience preparing cases for legal action and working alongside legal representatives.
Strong investigation, communication and conflict-resolution skills.
Ability to manage a varied caseload independently and work effectively with partner agencies.
Experience supporting customers and handling sensitive tenancy-related matters.
Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required.
Desirable:
CIH qualification or equivalent housing-related qualification.
This is a hybrid working position, on a temp to perm basis, based in Coventry; office requirement is 1-2 days a week with flexible working and tenant vists involved in the role.
If this ASB Officer role is of interest, please apply or contact TPBN1_UKTJ
ASB Officer in Kirby employer: Niyaa People
Join a supportive and dynamic team as a Gas Engineer, where your skills will be valued in making a real difference in the community. With a focus on work-life balance, you can enjoy consistent Monday to Friday hours, competitive mileage payments, and opportunities for professional growth while working on meaningful projects across Wolverhampton and Staffordshire. Our inclusive work culture fosters collaboration and innovation, ensuring that you thrive in your role and contribute to the well-being of social housing residents.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Officer in Kirby
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Niyaa People, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace ASB Officer in Kirby
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Niyaa People. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Niyaa People. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Niyaa People
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Niyaa People.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary ASB Officer role at Niyaa People, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Niyaa People that you can think critically and act effectively under pressure.
