Housing Services Manager

Housing Services Manager

Solihull Temporary 85000 - 100000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of 25 officers and manage housing services effectively.
  • Company: Join a well-established Housing Association making a difference in Birmingham.
  • Benefits: Competitive pay of £41-£46 per hour with a temporary contract until March.
  • Why this job: Great opportunity to develop leadership skills and implement impactful policies.
  • Qualifications: Must have experience in income collection and team management.
  • Other info: Contact Laura at 0121 790 0980 for more details.

The predicted salary is between 85000 - 100000 £ per year.

A well-established Housing Association are looking for a Housing Service Manger to join their team on a temporary basis. You will be responsible for a team 25 officers and three direct reports. Job Role: Housing Services Manger Location : Birmingham Salary : £41-£46 per hour via umbrella Contract type: Temporary position to march The responsibilities of the Housing Service Manager role are: To support your own team Carry out end of month performance reports Assist with customer complaints Lead on the delivery and implementation of any new tenancy policy Develop a safe working structure for all services and staff members Liaise with different departments within the organisation The ideal Housing Services Manager has: Previous experience within income collection and managing a team is a must Have forward thinking to new ways of working Excellent leadership skills Be able to work from your own initiative We are also interested in seeing CV’s from: Income Collection Mangers, Arears Management If this Senior Housing Officer role sounds like something that might be of interest, please apply directly. You can also find out more information by contacting Laura on 0121 790 0980. AMRT1_UKTJ …

Housing Services Manager employer: Niyaa People

Join a well-established Housing Association in Birmingham, where you will be part of a supportive and dynamic work culture that values leadership and innovation. With competitive pay rates and opportunities for professional growth, this temporary position as a Housing Services Manager allows you to make a meaningful impact while working alongside a dedicated team. Enjoy the unique advantage of contributing to community-focused initiatives in a vibrant city known for its rich culture and diversity.
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Contact Detail:

Niyaa People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Services Manager

✨Tip Number 1

Familiarize yourself with the latest trends in housing services and tenancy policies. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Highlight your leadership experience and any specific achievements in managing teams. Be ready to discuss how you've successfully led teams in the past, especially in challenging situations.

✨Tip Number 3

Prepare examples of how you've handled customer complaints effectively. This will showcase your problem-solving skills and ability to maintain a positive relationship with clients.

✨Tip Number 4

Network with professionals in the housing sector, especially those who have worked in similar roles. They can provide valuable insights and may even refer you to opportunities within their organizations.

We think you need these skills to ace Housing Services Manager

Leadership Skills
Team Management
Performance Reporting
Customer Complaint Resolution
Policy Implementation
Income Collection
Strategic Thinking
Communication Skills
Interdepartmental Liaison
Problem-Solving Skills
Initiative
Organizational Skills
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Housing Services Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.

Tailor Your CV: Customize your CV to highlight your experience in income collection and team management. Use specific examples that demonstrate your leadership skills and ability to work independently.

Craft a Strong Cover Letter: Write a compelling cover letter that addresses your motivation for applying and how your background aligns with the responsibilities of the role. Mention any relevant achievements that showcase your forward-thinking approach.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Niyaa People

✨Showcase Your Leadership Skills

As a Housing Services Manager, you'll be leading a team of 25 officers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.

✨Demonstrate Problem-Solving Abilities

Customer complaints will be part of your role. Think of specific instances where you've effectively resolved issues and improved customer satisfaction. This will show your capability in handling challenges.

✨Familiarize Yourself with Tenancy Policies

Since you'll be leading the delivery and implementation of new tenancy policies, make sure you understand current policies and can discuss innovative ideas for improvement during the interview.

✨Highlight Your Experience in Income Collection

The job requires previous experience in income collection. Be ready to talk about your relevant experiences, strategies you've implemented, and how they benefited your previous organizations.

Housing Services Manager
Niyaa People
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  • Housing Services Manager

    Solihull
    Temporary
    85000 - 100000 £ / year (est.)

    Application deadline: 2026-12-28

  • N

    Niyaa People

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