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- Tasks: Manage tenancies and estates while providing top-notch support to residents.
- Company: Join a dedicated Housing Association making a difference in the West Midlands.
- Benefits: Competitive hourly rate, flexible working environment, and valuable experience.
- Other info: Opportunity to work independently and grow in a supportive team.
- Why this job: Make a real impact in your community while developing your housing management skills.
- Qualifications: Understanding of housing legislation and previous experience in housing is essential.
We are currently working in partnership with a well‑established Social Housing provider to recruit an experienced Housing Officer for an exciting temporary opportunity within a busy neighbourhood team across Devon.
This is a fantastic opportunity to make an immediate impact within a fast‑paced housing environment, supporting the delivery of high‑quality tenancy and estate management services.
You will take ownership of a general needs housing patch, managing the full spectrum of tenancy and estate responsibilities. This is a hands‑on role suited to someone who can quickly adapt, build strong relationships with residents, and hit the ground running.
Key responsibilities of a Housing Officer:
- Manage a general needs housing patch with full accountability
- Deliver end‑to‑end tenancy management, including rent collection, ASB cases, and estate management
- Lead on rent collection and arrears recovery, driving performance outcomes
- Carry out home visits and build strong tenant relationships
- Conduct estate inspections and maintain high neighbourhood standards
- Enforce tenancy agreements, addressing breaches professionally and consistently
- Work collaboratively with internal teams to support service delivery
What we’re looking for:
- Proven experience as a Housing Officer or in a Tenancy Management role
- Strong background in rent collection and arrears management
- Experience managing a housing patch independently
- Comfortable carrying out home visits and estate inspections
- Resilient and confident handling challenging situations
- Strong organisational skills and ability to manage a varied workload
- Full UK driving licence and access to a vehicle
Benefits of this Housing Officer role:
- Competitive hourly rate
- Flexible hybrid working arrangements
- Supportive and collaborative team environment
- Varied and engaging workload
- Immediate start available
If this temporary Housing Officer position is of interest please apply or contact katie.cox@niyaapeople.co.uk
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Housing Officer employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on housing legislation and tenancy management. We recommend doing mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 3
Show your passion for customer involvement! Think of examples where you've successfully engaged with tenants or local agencies. This will demonstrate your proactive approach and commitment to delivering high-quality housing management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management and understanding of housing legislation. We want to see how your skills match the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for housing and your proactive approach. Tell us why you’re the perfect fit for the Housing Officer role and how you can contribute to our team.
Showcase Your Experience: When detailing your previous roles, focus on specific examples that demonstrate your ability to manage tenancies and handle anti-social behaviour. We love seeing real-life scenarios where you've made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Niyaa People
✨Know Your Housing Legislation
Make sure you brush up on the key housing legislation relevant to the role. Familiarise yourself with tenancy management, safeguarding protocols, and health & safety standards. This will not only show your knowledge but also your commitment to delivering a high-quality service.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in managing tenancies and dealing with anti-social behaviour. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Proactive Approach
During the interview, emphasise your positive, proactive approach to problem-solving. Share instances where you've taken the initiative to improve tenant satisfaction or resolve issues independently. This will resonate well with the interviewers looking for someone who can work under pressure.
✨Engage with Customer Involvement
Discuss how you’ve promoted customer involvement in your previous roles. Highlight any partnerships you've built with local agencies and how these collaborations have benefited tenants. This shows that you value community engagement and are ready to foster those relationships in your new role.