At a Glance
- Tasks: Coordinate repairs and maintenance works to ensure efficient service for residents.
- Company: Established Social Housing contractor with a supportive team environment.
- Benefits: Short-term contract with immediate work and career development opportunities.
- Other info: Fast-paced role with a focus on teamwork and communication.
- Why this job: Make a real difference in residents' lives while developing your planning skills.
- Qualifications: Experience as a Planner, Repairs Scheduler, or in customer service roles.
The predicted salary is between 30000 - 40000 £ per year.
Join a well-established Social Housing contractor in a fast-paced and rewarding role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This Planner position offers the opportunity to support housing repairs across the Cambridge patch, based out of the Hitchin office, helping to deliver a high-quality and customer-focused maintenance service. The role is offered on a short-term temporary contract, providing immediate work within a supportive team environment.
You'll be responsible for scheduling repairs, managing appointments, and acting as a key point of contact for residents and operatives. This is a great opportunity for someone looking to develop their career as a Planner, or for an experienced Planner who enjoys working in a busy, fast-paced environment.
As a Planner, you will be:
- Scheduling responsive maintenance works for operatives
- Managing diaries and booking repair appointments efficiently
- Communicating with residents to confirm appointments and provide updates
- Liaising with operatives, contractors, and internal teams
- Updating internal systems with accuracy
Planner in Hitchin employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Planner role. Sometimes, it's all about who you know, so don’t be shy about asking for referrals or advice.
✨Tip Number 2
Prepare for those interviews! Research common questions for Planner roles and practice your responses. We want you to feel confident when discussing your experience with scheduling repairs and managing appointments.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight specific examples of how you've efficiently managed diaries or coordinated maintenance works in the past. This will demonstrate that you’re the perfect fit for the fast-paced environment.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Planner in Hitchin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in planning, scheduling, or customer service. We want to see how your background aligns with the role of a Planner, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Planner, you'll be the go-to person for residents and operatives. Make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past experiences, let us know you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you understand the ins and outs of the Planner role. Familiarise yourself with scheduling processes, maintenance works, and how to communicate effectively with residents and operatives. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Experience
If you've worked in social housing or a similar environment, be prepared to share specific examples of your past experiences. Talk about how you've managed appointments, dealt with customer queries, or coordinated repairs. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the team.
✨Ask Smart Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the team's dynamics, the challenges they face in scheduling repairs, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Personable
As a Planner, you'll be interacting with residents and operatives regularly. Make sure to convey your friendly and approachable nature during the interview. Smile, maintain eye contact, and engage with the interviewer. This will help them see you as a great fit for their customer-focused environment.