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For Companies At a Glance
- Tasks: Manage properties, ensuring quality tenancy and estate management services for local residents.
- Company: Reputable Housing Association based in Dudley with a focus on community support.
- Benefits: Competitive hourly rate, hybrid working, and potential for contract extension.
- Why this job: Make a real difference in people's lives while developing your housing management skills.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Join a supportive team and enjoy a dynamic work environment.
The predicted salary is between 24 - 24 £ per hour.
We are currently seeking an experienced Housing Officer on a hybrid basis to join a reputable Housing Association based in Dudley. This is an excellent opportunity to play a key role in delivering high-quality tenancy and estate management services to local residents.
Responsibilities
- Manage a designated patch of approximately 350 properties, covering all aspects of tenancy and estate management including lettings, anti-social behaviour, and rent collection.
- Provide a customer-focused lettings and allocations service, ensuring void turnaround targets are met and sustainable tenancies are created.
- Monitor and recover rent arrears in line with policy, including preparing court paperwork and attending hearings as required.
- Carry out regular estate inspections and respond promptly to environmental, maintenance, and health & safety issues.
Requirements
- Previous experience in a housing management role within the social housing sector.
- Strong understanding of housing law and welfare benefits, with the ability to manage complex tenancy and income-related issues.
- Excellent communication and negotiation skills, with confidence to handle sensitive or challenging situations.
- Full UK driving licence and access to a vehicle is essential.
Role Details
- Location: Dudley
- Contract: 2-month temporary contract (potential for extension)
- Working Hours: 35 hours
- Hybrid: 3 days on patch - 2 days WFH or office based
- Hourly Rate: £24 per hour
How to Apply
If this Housing Officer role is of interest, please apply or contact katie.cox@niyaapeople.co.uk
Housing Officer in Dudley employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Dudley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing law and welfare benefits. Be ready to discuss how you've handled complex tenancy issues in the past. We want to see that you can tackle those tricky situations with confidence!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your experience in managing sensitive situations and your ability to negotiate effectively. This is key for a Housing Officer, so let your personality shine through!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Officer in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your experience in housing management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and professionalism in written applications!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Niyaa People
✨Know Your Housing Law
Brush up on your knowledge of housing law and welfare benefits. Be prepared to discuss how you've navigated complex tenancy issues in the past. This will show that you understand the legal framework and can handle the responsibilities of the role.
✨Showcase Your Communication Skills
Since excellent communication is key for a Housing Officer, think of examples where you've successfully managed sensitive situations or negotiated with tenants. Practise articulating these experiences clearly, as it will demonstrate your ability to handle challenging conversations.
✨Demonstrate Customer Focus
Prepare to discuss how you've provided customer-focused services in previous roles. Think about specific instances where you ensured tenant satisfaction or improved service delivery. This will highlight your commitment to creating sustainable tenancies.
✨Be Ready for Scenario Questions
Expect scenario-based questions related to estate management and rent collection. Practise your responses to potential challenges, such as dealing with anti-social behaviour or managing rent arrears. This will help you showcase your problem-solving skills and readiness for the role.
