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- Tasks: Support Housing Officers with enquiries and housing administration while delivering top-notch customer service.
- Company: A dedicated housing support agency in Dudley with a focus on community service.
- Benefits: Hybrid working options, flexible hours, and valuable experience in the housing sector.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong customer service and administrative experience, plus good IT skills.
- Other info: Minimum 2-month contract with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
A housing support agency in Dudley is seeking a Housing Assistant for a minimum 2-month contract. This role involves supporting Housing Officers with front-line enquiries and housing administration while delivering excellent customer service.
Candidates should have:
- Strong customer service and administrative experience
- Good IT skills
- The ability to handle complex enquiries
This position offers hybrid working, providing both office-based and home-based work options.
Housing Assistant: Hybrid Resident Services Support in Dudley employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant: Hybrid Resident Services Support in Dudley
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about supporting Housing Officers and handling enquiries, think of examples from your past experiences where you've gone above and beyond for customers.
✨Tip Number 3
Be ready for a hybrid work environment! Brush up on your IT skills and be prepared to discuss how you can effectively manage your time and tasks both in the office and at home.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Housing Assistant: Hybrid Resident Services Support in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role of a Housing Assistant, so don’t be shy about showcasing relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting housing services and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your IT Skills: Since good IT skills are a must for this role, mention any software or tools you’re familiar with. If you’ve handled complex enquiries using tech, let us know! We love seeing candidates who are tech-savvy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Assistant and the specific responsibilities it entails. Familiarise yourself with common housing issues and the types of enquiries you might handle. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role heavily focuses on customer service, be ready to share examples from your past experiences where you’ve excelled in this area. Think about situations where you resolved complex enquiries or went above and beyond for a customer. This will demonstrate your capability to handle front-line enquiries effectively.
✨Get Tech-Savvy
Brush up on your IT skills before the interview. Be prepared to discuss any software or systems you've used in previous roles, especially those related to housing administration. If you know any specific tools that the agency uses, mention them to show that you’re ready to hit the ground running.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of challenges the Housing Officers face, or how hybrid working is managed. This not only shows your interest but also helps you gauge if the role is the right fit for you.
