At a Glance
- Tasks: Manage and resolve anti-social behaviour cases while working remotely.
- Company: Leicester-based Housing Association with a focus on community support.
- Benefits: Flexible remote work, competitive pay, and valuable experience in social housing.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real difference in your community by tackling anti-social behaviour.
- Qualifications: Experience in managing ASB cases and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week.
As an Anti-Social Behaviour Officer, you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation.
Key Responsibilities of an ASB Officer:- Manage a caseload of Anti-Social Behaviour cases from initial report through to resolution.
- Investigate ASB complaints, gather evidence and maintain detailed case records.
- Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues.
- Progress complex ASB cases through formal enforcement action and legal proceedings where required.
- Prepare case files, statements and evidence for court action.
- Attend meetings, interviews and site visits where required.
- Provide advice and support to customers affected by anti-social behaviour.
- Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies.
- Previous experience working as an Anti-Social Behaviour Officer within social housing.
- Experience managing ASB cases through investigation, enforcement and legal stages.
- Good knowledge of ASB legislation, tenancy enforcement and housing procedures.
- Strong evidence-gathering, report-writing and case management skills.
- Excellent communication and negotiation abilities.
- The ability to work independently, manage deadlines and prioritise a varied caseload.
- A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed.
If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Contracts Officer in Derby
✨Get Engaged in Local Politics
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We think you need these skills to ace Temporary Contracts Officer in Derby
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Niyaa People
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Niyaa People.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Niyaa People that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
