At a Glance
- Tasks: Manage tenant enquiries and provide top-notch customer service.
- Company: Join Niyaa People, a dynamic team in Pembroke.
- Benefits: Enjoy a hybrid work model and immediate start.
- Other info: Temporary role until 31st September with flexible working days.
- Why this job: Make a difference in housing services while gaining valuable experience.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
Niyaa People is seeking an experienced Customer Service Advisor in Pembroke, UK to join their busy customer contact team on a temporary basis until 31st September. The successful candidate will manage tenant enquiries relating to housing services.
Key qualifications include:
- Prior customer service experience
- Strong communication skills
- Problem-solving skills
The role offers a hybrid working model, typically 2–3 days office-based, with an immediate start available.
Customer Service Advisor - Hybrid & Temp Role employer: Niyaa People
Niyaa People is an excellent employer that values its employees by offering a supportive work culture and flexible hybrid working arrangements, allowing for a balanced work-life experience. With a focus on professional development, employees are encouraged to grow their skills in a dynamic environment while contributing to meaningful housing services in Pembroke. The temporary role provides an immediate opportunity to make a positive impact within the community, making it a rewarding choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Hybrid & Temp Role
✨Tip Number 1
Make sure to research Niyaa People and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you'd handle tricky tenant enquiries and be ready to showcase your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your communication skills! Be prepared to give examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land this Customer Service Advisor role, so don’t hesitate to take that step.
We think you need these skills to ace Customer Service Advisor - Hybrid & Temp Role
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you’ve handled tenant enquiries or similar situations in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how your problem-solving skills can benefit our team.
Show Off Your Communication Skills:Since this role involves managing tenant enquiries, we need to see your strong communication skills in action. Make sure your application is clear, concise, and free of errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor. Brush up on common tenant enquiries and housing services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your previous customer service experience during the interview. Be ready to share specific examples of how you've handled difficult situations or solved problems for customers. This will demonstrate your strong communication and problem-solving skills.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask the interviewer about the team and the hybrid working model. This shows that you're engaged and eager to learn more about how you can contribute to their busy customer contact team.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Being personable can make a big difference in customer service roles, so be friendly and approachable during the interview. It helps to create a positive impression!
