At a Glance
- Tasks: Lead a team to resolve customer complaints and enhance service delivery.
- Company: Well-established Housing Association focused on exceptional customer experience.
- Benefits: Rewarding leadership role with opportunities for personal and professional growth.
- Other info: Join a supportive environment dedicated to enhancing community living.
- Why this job: Make a real difference in customer satisfaction and drive continuous improvement.
- Qualifications: Leadership skills and experience in customer service management.
The predicted salary is between 30 - 30 £ per hour.
Join a well-established Housing Association in a rewarding leadership role where you'll play a key part in delivering an exceptional customer experience. This position offers the opportunity to lead a dedicated team responsible for resolving customer complaints, improving service delivery, and driving continuous improvement across the organisation.
Apply now, read the job details by scrolling down. Double check you have the necessary skills before sending an application.
We think you need these skills to ace Customer Experience Team Leader (Complaints)
Leadership Skills
Customer Service Excellence
Complaint Resolution
Continuous Improvement
Team Management
Communication Skills
Problem-Solving Skills
