At a Glance
- Tasks: Support residents in housing schemes and help them achieve independence.
- Company: Reputable housing association dedicated to community support.
- Benefits: Flexible hours, immediate start, and potential for extension.
- Other info: Dynamic role with opportunities to work alongside various support agencies.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in social or supported housing and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Housing Support Officer to join a supported housing provider in Leicester on a temporary basis. This role is ideal for a housing professional with experience within social housing and supported housing environments, who can effectively balance tenancy management responsibilities with resident support.
Key Responsibilities of a Housing Support Officer:
- Managing a caseload of residents within supported housing schemes.
- Delivering tenancy sustainment support to help residents maintain successful tenancies and achieve greater independence.
- Conducting property inspections, health and safety checks, and estate visits.
- Carrying out tenancy sign-ups, reviews, and ongoing tenancy management activities.
- Providing occasional 1-to-1 support sessions with residents to assess needs, monitor progress, and encourage positive outcomes.
- Supporting individuals with medium-level support needs, including those affected by mental health issues, drug and alcohol misuse, homelessness and housing instability, social exclusion and complex needs.
- Identifying safeguarding concerns and making appropriate referrals where required.
- Working closely with support agencies, local authorities, healthcare professionals, and community organisations.
- Managing low-level anti-social behaviour cases and tenancy breaches in line with policy and procedure.
- Maintaining accurate records, support plans, risk assessments, and case notes.
Essential Requirements:
- Previous experience working as a Supported Housing Officer, Housing Officer, Tenancy Support Officer, or similar role.
- Proven experience within a social housing or supported housing setting.
- Strong understanding of tenancy management, tenancy sustainment, and housing support.
- Experience conducting property inspections and resident welfare visits.
- Experience supporting vulnerable adults with mental health challenges, substance misuse issues, or other complex support needs.
- Knowledge of safeguarding procedures and relevant housing legislation.
- Excellent communication, interpersonal, and case management skills.
- Ability to work independently and manage a varied caseload.
What's on Offer:
- 28 hours per week.
- Short term temporary cover open for extension.
- Opportunity to work with a very reputable housing association.
- Immediate start available.
If this Housing Support Officer role is of interest, please apply or contact JBRP1_UKTJ.
Housing Support Officer in Coventry employer: Niyaa People
Join a reputable housing association in Leicester as a Housing Support Officer, where you will be part of a supportive and collaborative work culture dedicated to making a positive impact on the lives of vulnerable residents. With opportunities for professional growth and development, you will play a crucial role in tenancy management and resident support, all while enjoying the benefits of flexible working hours and the chance to contribute to meaningful community initiatives.
