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- Tasks: Manage major client contracts and oversee daily repairs and refurbishments.
- Company: Join a leading firm in social housing, making a real impact in the community.
- Benefits: Enjoy a competitive salary, annual bonuses, and a company car or allowance.
- Why this job: Be part of a dynamic team, enhancing client relationships and improving living conditions.
- Qualifications: Experience in social housing and managing multiple workstreams is essential.
- Other info: DBS checks required; clean criminal record needed.
The predicted salary is between 44000 - 52000 £ per year.
The Contract Manager – Social Housing will mainly look after three major client contracts in the West Midlands, with 4 supervisors and 25 direct trades operatives. The woks will include Day to Day Repairs, Void Property Refurbishments and Planned Workstreams within tenanted and empty homes.
The role will entail:
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Maintaining and Expanding client relationships
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Monitoring and Improving KPIs related to the different contracts
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Managing labour resources to ensure smooth and efficient running of the contracts
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Managing teams of Supervisors, RLO’s and Administrators
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Experience running multiple Repairs and Maintenance workstreams at once
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Experience working within Social Housing
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SMSTS
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A Clean criminal record (DBS checks will be required)
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A Full UK Driving Licence (Company Car or Car Allowance is offered)
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£55,000 – £65,000 annual salary
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Annual Bonus worth up to £5,000
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A company car or car allowance
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22 Days + Bank Holidays, with one extra day added (up to 5) for each years’ service
If you’re interested in this Contract Manager – Social Housing role, then please apply online or call Sean on
Contract Manager - Social Housing employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Social Housing
✨Tip Number 1
Familiarize yourself with the specific challenges and regulations in social housing. Understanding the unique aspects of managing contracts in this sector will help you stand out during discussions.
✨Tip Number 2
Highlight your experience with KPIs and how you've successfully monitored and improved them in past roles. Be ready to share specific examples that demonstrate your impact on contract performance.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. Think about instances where you've successfully led supervisors and operatives, especially in a fast-paced environment.
✨Tip Number 4
Make sure you have a solid understanding of the local area in the West Midlands. Being knowledgeable about the community and its needs can give you an edge in building client relationships.
We think you need these skills to ace Contract Manager - Social Housing
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Contract Manager - Social Housing position. Understand the key responsibilities and required skills, such as managing multiple workstreams and maintaining client relationships.
Highlight Relevant Experience: In your application, emphasize your experience in social housing and managing repairs and maintenance workstreams. Provide specific examples of how you've successfully handled similar roles in the past.
Showcase Leadership Skills: Since the role involves managing teams of supervisors and operatives, highlight your leadership and team management skills. Mention any relevant certifications like SMSTS and your ability to improve KPIs.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the requirements of the job. Use keywords from the job description and ensure that your documents are clear, concise, and free of errors before submitting them online.
How to prepare for a job interview at Niyaa People
✨Showcase Your Experience in Social Housing
Make sure to highlight your previous experience in social housing during the interview. Discuss specific projects you've managed, particularly those involving repairs and maintenance workstreams, as this will demonstrate your relevant expertise.
✨Emphasize Your Leadership Skills
As a Contract Manager, you'll be overseeing supervisors and trades operatives. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure situations.
✨Prepare for KPI Discussions
Since monitoring and improving KPIs is a key part of the role, come ready to discuss how you've previously tracked and enhanced performance metrics. Bring examples of how your actions led to measurable improvements in contract performance.
✨Understand the Importance of Client Relationships
Client relationships are crucial in this role. Be ready to talk about how you've maintained and expanded client relationships in the past, and share strategies you’ve used to ensure client satisfaction and retention.
