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- Tasks: Lead a team of 8 staff, handle customer complaints, and manage budgets.
- Company: Join a friendly housing association in the West Midlands with a solid reputation.
- Benefits: Enjoy a competitive hourly rate and gain valuable experience in a supportive environment.
- Why this job: Perfect for those looking to enhance their management skills while making a positive impact.
- Qualifications: Must have management experience in housing, a UK driving license, and basic DBS.
- Other info: Temporary contract until March 2025, Monday to Friday, 9-5 hours.
We are currently recruiting for a temporary bank Concierge Officer to join a housing association in the West Midlands. This role is offering an opportunity to gain more experience in a reputable company and a friendly. You will be reporting to the concierge supervisor. Job title: Concierge Officer Location: Birmingham Hours: 1-10 PM Shifts Hourly rate: £21-£23ph via umbrella Contract type: Temporary Contract Responsibilities of a Concierge Officer are: Deal with customer complaints Monitor money to make sure you are within the budget Ensure all staff are using relevant PPE and Equipment Successful Concierge Officer must have: Management or supervision experience within a Housing association role A full U.K Driving licence Ability to communicate Successfully Basic DBS Required We are also interested in receiving Email\’s from Housing Management, Tenancy Supervisor, Concierge Supervisor . If this sounds like a position that fits your skill set please apply directly or call Laura on 0121 733 0966 AMRT1_UKTJ …
Concierge Supervisor employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Supervisor
✨Tip Number 1
Make sure to highlight your management or supervision experience in housing associations during your conversations. This will show that you understand the unique challenges of the role and can lead a team effectively.
✨Tip Number 2
Familiarize yourself with the specific needs and expectations of the housing association sector. Being knowledgeable about common issues and solutions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle customer complaints and ensure staff compliance with safety protocols. Real-life examples can demonstrate your problem-solving skills and leadership abilities.
✨Tip Number 4
If you have a full U.K Driving licence, mention it! This is a requirement for the role, and emphasizing it can strengthen your application.
We think you need these skills to ace Concierge Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management or supervision experience specifically within a housing association. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that outlines your relevant experience and explains why you are a good fit for the Concierge Supervisor role. Mention your ability to handle customer complaints and manage staff effectively.
Highlight Relevant Skills: In your application, emphasize your communication skills and any experience with budgeting or financial monitoring. These are crucial for the role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Niyaa People
✨Showcase Your Management Experience
Be prepared to discuss your previous management or supervision experience, especially within a housing association. Highlight specific examples where you successfully led a team and resolved conflicts.
✨Demonstrate Customer Service Skills
Since dealing with customer complaints is part of the role, think of instances where you effectively handled difficult situations. Show how you turned complaints into positive outcomes.
✨Familiarize Yourself with Relevant Regulations
Understand the importance of using PPE and equipment in your role. Be ready to discuss how you ensure compliance with safety regulations and how you would implement these practices with your team.
✨Prepare Questions About the Role
Have thoughtful questions ready about the responsibilities and expectations of the Concierge Supervisor position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
