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- Tasks: Process Housing Benefits and Council Tax claims while ensuring excellent customer service.
- Company: Join a supportive local authority team with a focus on flexibility.
- Benefits: Earn £30 per hour, enjoy fully remote work, and potential contract extension.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Make a difference in your community while working from anywhere.
- Qualifications: Experience in Benefits processing and strong knowledge of Civica systems required.
The predicted salary is between 60000 - 60000 £ per year.
A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
Benefits of the Revenues and Benefits Officer role:
- Fully remote working
- Competitive rate of £30 per hour
- Initial 3-month contract with potential extension
- Supportive local authority environment
- Immediate start available
Responsibilities of the Revenues and Benefits Officer:
- Processing Housing Benefit and Council Tax Reduction claims
- Managing Full Case Reviews accurately and efficiently
- Handling HBMS and ATLAS notifications
- Processing Universal Credit notifications
- Working with VEPS and maintaining accurate records
- Ensuring work is completed in line with legislation and procedures
- Delivering excellent customer service and case management
Experience required for the Revenues and Benefits Officer:
- Previous experience working within a Benefits processing environment
- Strong working knowledge of Civica
- Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit
Revenues and Benefits Officer (General) in Cambridge employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Officer (General) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority sector and let them know you're on the lookout for a Revenues and Benefits Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech beforehand. We want you to shine during those online chats, so practice common interview questions related to Housing Benefits and Civica systems to show off your expertise.
✨Tip Number 3
Don’t forget to showcase your customer service skills! In your conversations with potential employers, highlight how you've delivered excellent service in previous roles. This is key for a Revenues and Benefits Officer, so make it a focal point!
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’ve got all the latest opportunities listed, and applying directly can sometimes give you an edge over other candidates. Let’s get you that contract extension!
We think you need these skills to ace Revenues and Benefits Officer (General) in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Housing Benefits processing and your familiarity with Civica systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenues and Benefits Officer role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you brush up on your knowledge of Housing Benefits processing and Civica systems. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling HBMS and ATLAS notifications. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Experience
Prepare to discuss your previous experience in a Benefits processing environment. Think of specific examples where you've successfully managed Full Case Reviews or delivered excellent customer service. This will help you demonstrate your capability and fit for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, the support you'll receive, or how success is measured in this role. This shows your genuine interest and helps you gauge if the environment is right for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The local authority team is looking for someone who fits well within their supportive environment, so being authentic can really set you apart from other candidates.