Senior Business Support Officer in Birmingham

Senior Business Support Officer in Birmingham

Birmingham Full-Time 28000 - 30000 £ / year (est.) No working from home possible
Niyaa People

At a Glance

  • Tasks: Support a dynamic team in administration and compliance for a social housing recruitment agency.
  • Company: Join a fun, supportive social housing recruitment agency in Birmingham.
  • Benefits: Flexible hours, career progression, mentoring, and team outings.
  • Other info: Enjoy a vibrant office culture with great transport links.
  • Why this job: Make a real impact in a fast-paced environment with no two days the same.
  • Qualifications: Experience in administration, strong IT skills, and excellent communication.

The predicted salary is between 28000 - 30000 £ per year.

Join a growing social housing recruitment agency offering career progression, mentoring and a fun, supportive office environment in Birmingham. This Senior Business Support Officer role is ideal for someone who enjoys administration, compliance and working within a fast‑paced operations team where no two days are the same. Established in 2008, we are a well‑respected recruitment agency specialising in the social housing sector. You’ll be joining a modern and energetic office environment where your contribution will directly support the smooth running of the business and the success of our temporary workforce.

Senior Business Support Officer role is offering the following benefits:

  • Hours to suit your lifestyle – full time and part time hours available
  • Career progression opportunities as the team grows
  • Supportive and friendly office environment
  • Dedicated mentoring and ongoing support
  • Team outings, social events, and company events
  • Monday to Friday working hours only with no weekends

As a Senior Business Support Officer, you will be:

  • Ensuring temporary workers are fully compliant before their start dates
  • Carrying out right to work checks in line with legal requirements
  • Processing DBS checks and maintaining accurate compliance records
  • Supporting with payroll and timesheet queries
  • Assisting with business activity reports and administration tasks
  • Handling inbound and outbound telephone calls professionally
  • Building strong relationships with temporary workers and internal teams
  • Updating systems, maintaining records, and managing email correspondence
  • Supporting wider business objectives and team meetings

I’d love to speak to anyone who has:

  • Previous administration experience within a fast‑paced environment
  • Strong IT skills including Microsoft Word, Excel, and Outlook
  • Experience within recruitment, compliance, or sales administration
  • Excellent attention to detail and organisational skills
  • The ability to manage multiple workloads effectively
  • Strong communication skills, both written and verbal
  • A proactive and self‑motivated attitude
  • A professional and approachable telephone manner
  • The ability to work independently and use initiative

This role is offering a salary of £28,000 - £30,000 pro rata depending on experience.

Location & travel: This role is based in Birmingham, offering excellent transport links across the city and surrounding areas. The office is easily accessible via the M6, M5, and A38, alongside strong public transport connections through Birmingham New Street and local bus routes.

Senior Business Support Officer in Birmingham employer: Niyaa People

Join a dynamic and supportive social housing recruitment agency in Birmingham, where your role as a Senior Business Support Officer will be pivotal to our operations. We offer flexible working hours, dedicated mentoring, and a vibrant office culture that encourages career progression and team bonding through social events. With excellent transport links and a focus on employee well-being, this is an ideal workplace for those seeking meaningful and rewarding employment.

Niyaa People

Contact Details:

Niyaa People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Business Support Officer in Birmingham

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Niyaa People!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Niyaa People.

We think you need these skills to ace Senior Business Support Officer in Birmingham

Administration
Compliance Management
Right to Work Checks
DBS Checks Processing
Payroll Support
Business Activity Reporting
Strong IT Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Niyaa People. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Niyaa People and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Niyaa People. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Niyaa People's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Niyaa People

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Niyaa People.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Niyaa People will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Niyaa People and how you would contribute to adapting HR strategies.