Housing Complaints Officer in Birmingham

Housing Complaints Officer in Birmingham

Birmingham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Niyaa People

At a Glance

  • Tasks: Manage and resolve customer complaints, ensuring fair outcomes and excellent service.
  • Company: Well-established Housing Association with a commitment to customer satisfaction.
  • Benefits: Gain valuable experience in a rewarding temporary role with potential for growth.
  • Other info: Join a supportive team dedicated to delivering exceptional service.
  • Why this job: Make a real difference by helping customers navigate their housing issues.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

Join a well-established Housing Association in a rewarding temporary role where you'll play a vital part in delivering an exceptional customer complaints service.

This Customer Complaints Officer position offers the opportunity to manage complex complaints from receipt through to resolution, ensuring fair outcomes, regulatory compliance, and an excellent customer experience.

The role is offered on...

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Housing Complaints Officer in Birmingham employer: Niyaa People

At Niyaa People, we pride ourselves on being an excellent employer, offering a supportive work culture that values professional development and employee well-being. Located in Hemel Hempstead, our team enjoys competitive salaries, generous annual leave, and the chance to enhance their skills through ongoing training and career advancement opportunities, making it a rewarding place to build a meaningful career in asbestos surveying.

Niyaa People

Contact Details:

Niyaa People Recruitment Team

We think you need these skills to ace Housing Complaints Officer in Birmingham

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Organisational Skills
Stakeholder Management