At a Glance
- Tasks: Manage day-to-day operations of a temporary accommodation service and support families in need.
- Company: A family-focused, independently run accommodation service in Birmingham.
- Benefits: Permanent role with competitive salary, stable hours, and professional development opportunities.
- Other info: Join a supportive community environment with excellent career growth potential.
- Why this job: Make a real difference in the lives of families while building a rewarding career.
- Qualifications: Experience in social housing or resident-facing roles, strong communication skills, and empathy.
The predicted salary is between 28000 - 28000 £ per year.
Step into a rewarding permanent role offering a Monday to Friday schedule, competitive salary of circa £28,000, and the opportunity to make a real difference to families in temporary accommodation. This Accommodation Officer position gives you the opportunity to ensure the smooth day-to-day running of a temporary accommodation service, maintain a safe and secure environment for residents, all while working in a family-focused setting that values your contribution and supports your professional development.
You'll be joining a small, independently run temporary accommodation service in Birmingham that works closely with the local authority to provide short-term housing for families while permanent accommodation is arranged. This is an excellent opportunity for someone looking to build a career in housing, temporary accommodation or resident services within a supportive and community-focused environment.
This role is offering the following benefits:
- Permanent contract
- Monday to Friday, 7:00am - 3:00pm
- Salary circa £28,000 per annum (Negotiable depending on experience)
- Stable daytime hours with no rotating shifts
- Opportunity to work within a family-focused temporary accommodation service supporting residents
In this position, you will be:
- Managing front desk operations and completing handovers with night staff
- Maintaining building security and carrying out regular welfare and building checks
- Conducting room inspections and ensuring residents adhere to property rules
- Handling administration including emails, bookings, check-ins and check-outs
- Liaising with the local authority regarding room availability and resident information
- Responding to resident enquiries and providing light housing-related guidance where appropriate
- Working independently and proactively managing tasks throughout the day
I'd love to speak to anyone who has:
- Experience within social housing, temporary accommodation, homelessness or a similar resident-facing environment
- Confidence managing challenging conversations professionally and calmly
- The ability to balance empathy with firmness when enforcing policies and procedures
- Strong communication skills across face-to-face, telephone and email interactions
- The ability to work independently with minimal supervision
- Good administrative skills and attention to detail
This role is based in Birmingham, providing temporary accommodation for families on behalf of the local authority. The site is easily accessible via Birmingham's extensive road and public transport network, making it an excellent opportunity for housing professionals seeking a local role with regular daytime hours.
Accommodations Officer in Birmingham employer: Niyaa People
At Niyaa People, we pride ourselves on being an excellent employer, offering a supportive work culture that values professional development and employee well-being. Located in Hemel Hempstead, our team enjoys competitive salaries, generous annual leave, and the chance to enhance their skills through ongoing training and career advancement opportunities, making it a rewarding place to build a meaningful career in asbestos surveying.
