An opportunity is available for aSupported Housing Officer / Customer Support Coordinatorwith a housing provider delivering supported accommodation and housing-related services to adults across Bristol and South Gloucestershire.
The role provides frontline support acrosstwo six-bedroom supported housing services, working with adults aged 18+ who may have additional needs, including mental health support needs. The focus is on helping residents develop independent living skills, prepare for employment and successfully move into longer-term accommodation, alongside day-to-day housing management.
Key Responsibilities
- Conduct weekly welfare checks and monthly support plan reviews.
- Provide person-centred, housing-related support to promote independence and employment readiness.
- Maintain accurate electronic case notes, support plans and service records.
- Monitor rent, Housing Benefit and service charges, supporting residents with payment issues.
- Liaise with partner agencies to support successful move-on and access to grants.
- Assess prospective residents and coordinate lettings, move-ins and voids.
- Complete routine health and safety checks, including fire alarm testing.
- Manage your own diary and effectively divide your time between two services.
- Work autonomously while maintaining a strong focus on resident wellbeing and safeguarding.
About You
- Previous experience supportingvulnerable adults, ideally in supported housing, homelessness or a housing-related setting.
- Person-centred approach with the ability to encourage independence.
- Strong IT and record-keeping skills.
- Ability to work independently, manage your own workload and travel between locations.
- Knowledge ofHousing Benefit, rent monitoring, service charges, voids and lettingsis desirable.
- Enhanced DBSrequired due to lone-working responsibilities; an existing recent certificate is preferred.
- Driving licence and access to transport desirable butnot essential.
Benefits
- £20.00 per hour via Umbrella
- 36 hours per week
- Temporary assignment2-3 months with potential to extend
- Immediate start available
- Fullysite-basedrole across Bristol and South Gloucestershire
- Flexible working patterns may be considered, including8am4pm, 9am5pm, varied daily hours or a nine-day fortnight, subject to service requirements
- Remote interview available
If you have experience supporting vulnerable adults and are available for an immediate temporary opportunity, apply now or contact Olivia at for more information.
Locations
Housing Support Officer in Bath, Somerset employer: Niyaa People
Join a supportive and dynamic team as a Gas Engineer, where your skills will be valued in making a real difference in the community. With a focus on work-life balance, you can enjoy consistent Monday to Friday hours, competitive mileage payments, and opportunities for professional growth while working on meaningful projects across Wolverhampton and Staffordshire. Our inclusive work culture fosters collaboration and innovation, ensuring that you thrive in your role and contribute to the well-being of social housing residents.
