At a Glance
- Tasks: Provide essential support for maintenance and repair services in a dynamic environment.
- Company: Leading construction and facilities management provider with a supportive culture.
- Benefits: Permanent role, competitive salary, full-time hours, and development opportunities.
- Other info: Great transport links and exposure to housing maintenance across the South of England.
- Why this job: Join a fast-paced team and make a real impact on service delivery.
- Qualifications: Experience in administrative or scheduling roles and strong Microsoft Office skills.
The predicted salary is between 29174 - 29174 £ per year.
Step into a rewarding permanent role offering £29,174 per annum, with the opportunity to build your career within a leading construction and facilities management provider supporting Fareham and the wider South of England. This Administrator position gives you the opportunity to provide essential operational and scheduling support for maintenance and repair services, coordinate operatives and subcontractors effectively, and ensure accurate, timely updates across all systems, all while working in a fast-paced, supportive environment that values customer service, teamwork and continuous improvement.
This role gives you the opportunity to work within a dynamic maintenance and repairs environment, supporting the delivery of void property works, responsive repairs and day-to-day operational activity across occupied and vacant properties. I’d love to hear from anyone with experience as an Administrator, Repairs Administrator, Maintenance Administrator, Planning Administrator, Helpdesk Coordinator, or in a scheduling or facilities management support role, who is ready to take on a busy and rewarding position within a dynamic operational team.
Responsibilities- Recording accurate information from operatives, subcontractors and clients
- Keeping all systems updated with relevant and timely information
- Managing shared inboxes and responding to internal and client emails
- Supporting the Service Manager with daily planning and allocation of operatives and subcontractors
- Scheduling jobs based on skills, availability, location and urgency to maximise efficiency
- Carrying out customer satisfaction surveys and supporting monthly reporting
- Ordering materials and equipment as required
- Identifying and escalating issues to management
- Supporting smooth day-to-day service delivery
- Championing excellent customer service across all interactions
- Following all health & safety procedures and company policies
- Undertaking any other reasonable duties as required
- Previous experience in an administrative or scheduling role
- Strong working knowledge of Microsoft Office, particularly Word and Excel
- Accurate keyboard and data entry skills
- Good understanding of building maintenance trades and repair activities (desirable)
- Awareness of geographical areas, routes and travel planning
- Strong communication and organisational skills
- Ability to work under pressure in a busy operational environment
- A customer-focused approach with a commitment to service delivery
- Permanent contract
- Salary of £29,174 per annum
- Full-time hours
- Opportunity to work within a well-established facilities management organisation
- Exposure to housing maintenance and operational planning
- Supportive team environment with development opportunities
This role is based in Fareham, supporting operations across the South of England. Fareham benefits from strong transport links via the M27 corridor, providing easy access to Portsmouth, Southampton and surrounding areas. The location is well connected for travel across local contract areas, making it ideal for a coordination-focused role within a mobile operational workforce.
If this Administrator role sounds like your next step, apply now or email Olivia at olivia.taylor@niyaapeople.co.uk for more details.
Administrator employer: Niyaa People
Join a leading construction and facilities management provider in Fareham, where you will thrive in a supportive and dynamic work culture that prioritises teamwork and customer service. With a competitive salary of £29,174 per annum and opportunities for professional growth, this role offers a chance to make a meaningful impact while enjoying the benefits of strong transport links and a collaborative environment focused on continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and facilities management sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and teamwork, so you can show how you fit right into their dynamic environment.
✨Tip Number 3
Practice your communication skills! Since this role involves coordinating with operatives and subcontractors, being clear and concise in your conversations will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive team.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as an Administrator or in a similar role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how your background aligns with our needs. Keep it friendly and professional – we love a personal touch!
Show Off Your Skills:We’re keen on strong communication and organisational skills, so make sure to mention any specific examples where you've excelled in these areas. Whether it's managing schedules or coordinating teams, let us know how you’ve made an impact!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Niyaa People
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with tasks like scheduling, managing shared inboxes, and supporting service delivery. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Tech Skills
Since strong working knowledge of Microsoft Office is crucial, be prepared to discuss your experience with Word and Excel. You might even want to mention specific examples of how you've used these tools in previous roles to improve efficiency or accuracy in data entry.
✨Demonstrate Customer Service Savvy
This role values excellent customer service, so think of examples where you've gone above and beyond for clients or colleagues. Be ready to share how you handle difficult situations and ensure customer satisfaction, as this will highlight your commitment to service delivery.
✨Prepare for Scenario Questions
Expect questions that assess your ability to work under pressure and manage multiple tasks. Think about scenarios where you've had to prioritise urgent requests or coordinate with various teams. Practising your responses will help you feel more confident during the interview.
