At a Glance
- Tasks: Lead a high-demand neighbourhood housing management service and drive performance.
- Company: Join a large, high-performing housing organisation with a supportive culture.
- Benefits: Immediate impact, senior leadership exposure, and potential contract extension.
- Other info: Work closely with a dedicated team and receive guidance from an experienced Head of Service.
- Why this job: Make a real difference in housing services while developing your leadership skills.
- Qualifications: Extensive housing management experience and strong leadership abilities.
The predicted salary is between 50000 - 60000 £ per year.
We are recruiting on behalf of our client for an experienced Neighbourhood Services Manager to join a large and high-performing housing organisation on an initial 3-month contract, with the potential for extension. This is a senior operational leadership role responsible for overseeing a large-scale housing management service covering approximately 16,000 properties. The successful candidate will play a key role in stabilising services, driving performance, and ensuring excellent neighbourhood and tenancy management outcomes.
The successful Neighbourhood Services Manager will receive support and onboarding from the Head of Neighbourhood Services to ensure a smooth transition into the role.
Key Responsibilities of a Neighbourhood Services Manager:- Lead and manage a high-demand neighbourhood housing management service.
- Drive service improvement, operational performance, and customer satisfaction.
- Provide leadership across neighbourhood management and anti-social behaviour (ASB) services.
- Ensure effective tenancy management and neighbourhood standards are maintained.
- Monitor team performance, service delivery targets, and operational outcomes.
- Work collaboratively with internal and external stakeholders to deliver high-quality housing services.
- Direct responsibility for: 5 Neighbourhood Team Leaders
- 31.5 FTE Neighbourhood Officers
- 5 Safer Neighbourhood Officers
- 4 Neighbourhood Assistants
- Extensive experience within housing management.
- Proven success leading large operational housing teams.
- Strong expertise in neighbourhood management and ASB casework.
- Excellent leadership, people management, and performance management skills.
- The ability to quickly assess, stabilise, and improve services in a fast-paced environment.
- Strong stakeholder management and communication skills.
- Must live within a commutable distance of Coventry.
- Able to attend the office 2-3 days per week.
- Available to start at short notice or immediately preferred.
- Immediate opportunity to make a significant impact within a large housing service.
- Senior leadership exposure and responsibility.
- Support and guidance from an experienced Head of Service.
- Potential contract extension beyond the initial term.
If this Neighbourhood Services Manager is of interest, please apply or contact TPBN1_UKTJ.
Neighbourhood Service Manager in York employer: Niyaa People Ltd
Join a leading housing organisation that prioritises employee development and fosters a collaborative work culture. As a Neighbourhood Services Manager, you will benefit from strong leadership support, opportunities for professional growth, and the chance to make a meaningful impact on community wellbeing in Coventry. With a commitment to service excellence and a focus on performance improvement, this role offers a rewarding environment for those passionate about housing management.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Service Manager in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Neighbourhood Services Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Tailor your responses to show how your experience aligns with their goals, especially in stabilising services and driving performance. We want to see that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your leadership skills and experience in managing large operational teams, as these are key for the Neighbourhood Services Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so take advantage of the resources we offer to help you land that dream job.
We think you need these skills to ace Neighbourhood Service Manager in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Neighbourhood Services Manager role. Highlight your experience in housing management and leadership, and don’t forget to showcase any achievements that demonstrate your ability to drive performance and improve services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've successfully managed teams and improved neighbourhood services in the past.
Showcase Your Leadership Skills:Since this is a senior operational leadership role, make sure to emphasise your leadership experience. Talk about how you've led teams, managed performance, and collaborated with stakeholders to achieve great results.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Neighbourhood
Familiarise yourself with the specific neighbourhoods you'll be managing. Understand the demographics, challenges, and successes of the area. This will show your potential employer that you’re not just a candidate, but someone who genuinely cares about the community.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in managing large operational housing teams and driving performance. Be ready to discuss specific situations where your leadership made a difference.
✨Demonstrate Stakeholder Engagement
Think of instances where you've worked collaboratively with internal and external stakeholders. Be prepared to discuss how you’ve built relationships and improved service delivery through effective communication and teamwork.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, especially around anti-social behaviour and tenancy management. Practice articulating your thought process and decision-making skills in these scenarios to demonstrate your expertise.
