At a Glance
- Tasks: Manage and resolve anti-social behaviour cases while working remotely.
- Company: Leicester-based Housing Association with a focus on community support.
- Benefits: Flexible remote work, competitive pay, and valuable experience in social housing.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real difference in your community by tackling anti-social behaviour.
- Qualifications: Experience in ASB management and strong communication skills required.
The predicted salary is between 28 - 28 £ per hour.
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract.
This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution.
The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week.
As an Anti-Social Behaviour Officer, you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action.
You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation.
Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution.
Investigate ASB complaints, gather evidence and maintain detailed case records.
Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues.
Progress complex ASB cases through formal enforcement action and legal proceedings where required.
Prepare case files, statements and evidence for court action.
Attend meetings, interviews and site visits where required.
Provide advice and support to customers affected by anti-social behaviour.
Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies.
About
You
Previous experience working as an Anti-Social Behaviour Officer within social housing.
Experience managing ASB cases through investigation, enforcement and legal stages.
Good knowledge of ASB legislation, tenancy enforcement and housing procedures.
Strong evidence-gathering, report-writing and case management skills.
Excellent communication and negotiation abilities.
The ability to work independently, manage deadlines and prioritise a varied caseload.
A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed.
If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you.
Please apply or contct (url removed)
