Tenant Engagement Manager

Tenant Engagement Manager

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Niyaa People Ltd

At a Glance

  • Tasks: Lead a team to enhance tenant engagement and improve housing services.
  • Company: Well-established local authority in the West Midlands.
  • Benefits: 6-12 month contract with opportunities for impactful work.
  • Other info: Join a collaborative team at a pivotal moment for housing services.
  • Why this job: Shape resident voices and drive meaningful change in social housing.
  • Qualifications: Experience in tenant or community engagement roles required.

The predicted salary is between 40000 - 50000 Β£ per year.

Join a well-established local authority in the West Midlands in a rewarding interim opportunity where you will play a key role in shaping tenant engagement and ensuring resident voices influence service delivery. This position offers a 6-12 month contract, leading an experienced team while driving forward resident engagement, consumer regulation compliance and service improvement across the housing service.

You will be joining a collaborative housing team at an exciting time, with the opportunity to lead on a high-profile engagement strategy, strengthen resident involvement, and support preparations around the Social Housing Consumer Standards. This is an excellent opportunity for an experienced housing professional looking to make an immediate impact within a large social housing provider.

We would love to hear from anyone with a background as a Tenant Engagement Manager, Resident Engagement Manager, Community Engagement Manager, Housing Team Manager, Customer Engagement Manager, or someone with extensive experience managing resident involvement within social housing.

As the Tenant Engagement Manager, you will be:

  • Managing a team of Tenant Engagement Officers and a Quality

Tenant Engagement Manager employer: Niyaa People Ltd

Join a well-established local authority in the West Midlands, where you will be part of a collaborative and supportive work culture that values resident voices and community engagement. This role not only offers competitive benefits and a chance to lead a dedicated team but also provides ample opportunities for professional growth and development within the social housing sector. Embrace the chance to make a meaningful impact on service delivery while working in a dynamic environment focused on improving tenant experiences.

Niyaa People Ltd

Contact Details:

Niyaa People Ltd Recruitment Team

We think you need these skills to ace Tenant Engagement Manager

Tenant Engagement
Resident Involvement
Service Improvement
Consumer Regulation Compliance
Engagement Strategy Development
Team Management
Collaboration Skills