Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenancies and estates, ensuring a responsive service for residents.
- Company: Join a dedicated organisation in Swansea focused on community support.
- Benefits: Enjoy a competitive salary, hybrid working, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in housing roles and strong knowledge of housing legislation required.
- Other info: Permanent position with excellent opportunities for professional growth.
The predicted salary is between 38544 - 38544 £ per year.
We are seeking a dedicated and motivated Housing Officer to join an organisation in Swansea, supporting the delivery of a high-quality housing management service across a portfolio of general needs properties. This is an excellent opportunity for an experienced housing professional who is passionate about supporting communities and improving residents' housing outcomes.
As a Housing Officer, you will be responsible for managing tenancies and estates, ensuring residents receive a responsive, customer-focused service. You will work closely with tenants, colleagues and partner agencies to sustain tenancies, address issues early and maintain safe, well-managed neighbourhoods.
Key Responsibilities of a Housing Officer:- Managing general needs tenancies and estates, including lettings, void management and low to medium-level anti-social behaviour cases
- Delivering effective tenancy sustainment support through regular patch visits and person-centred support planning
- Building positive relationships with residents, promoting customer involvement and engagement
- Working in partnership with internal teams and external agencies to support vulnerable tenants
- Ensuring compliance with housing legislation, safeguarding requirements, and health and safety standards
- Accurately maintaining records and contributing to performance and service improvement
- Strong understanding of housing legislation and tenancy management
- Previous experience working in a housing role, ideally within a local authority or housing association
- Proven knowledge of housing law, safeguarding and anti-social behaviour processes
- A proactive, organised and customer-focused approach
- Ability to work independently, manage a varied caseload and perform well under pressure
- Excellent communication and relationship-building skills
- Permanent position
- Hybrid working
- 35 hours per week Mon - Fri
- Competitive annual salary
- This Housing Officer role is offering a salary of £38,544 per annum
If this Housing Officer role is for you then please apply or contact (url removed).
Housing Officer in Swansea employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and join relevant online groups. The more people you know, the better your chances of landing that Housing Officer role.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission to support communities and improve housing outcomes. Show them you're not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to build relationships with residents and colleagues. Role-play common scenarios or questions with a friend to boost your confidence before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer in Swansea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your previous roles; explain how your skills align with the responsibilities of a Housing Officer. We want to see how you can manage tenancies and build relationships with residents.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, making it easier for us to review your credentials.
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Housing Legislation
Make sure you brush up on your knowledge of housing legislation and tenancy management before the interview. Being able to discuss relevant laws and how they apply to the role will show that you're serious about the position and understand the responsibilities involved.
✨Showcase Your Customer-Focused Approach
Prepare examples from your past experience where you've successfully supported tenants or resolved issues. Highlighting your customer-focused approach will demonstrate your commitment to providing a high-quality service, which is crucial for a Housing Officer.
✨Demonstrate Relationship-Building Skills
Think of specific instances where you've built positive relationships with residents or worked collaboratively with colleagues and partner agencies. This will help illustrate your ability to engage effectively with various stakeholders, a key part of the role.
✨Be Ready for Scenario Questions
Expect questions that present hypothetical situations related to tenancy sustainment or anti-social behaviour. Practising your responses to these scenarios will help you articulate your problem-solving skills and proactive approach during the interview.