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- Tasks: Deliver efficient Business Rates services and support customers with accurate advice.
- Company: Local authority offering a supportive and collaborative work environment.
- Benefits: Hybrid working, competitive pay, and potential for contract extension.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong knowledge of UK Business Rates legislation and local authority experience.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting on behalf of a local authority for an experienced Revenues Benefits Officer to join their team on an initial 2-month contract, with the possibility of extension. You’ll be responsible for delivering an efficient and accurate Business Rates service, ensuring legislation is applied correctly while supporting customers and internal teams.
Key Responsibilities of a Revenue and Benefits Officer:
- Assess and determine liability for Business Rates accounts
- Apply reliefs and exemptions (including Retail, Hospitality Leisure Relief)
- Manage billing, adjustments, and account queries
- Handle recovery and enforcement processes in line with legislation
- Respond to customer enquiries, disputes, and appeals
- Interpret and apply complex legislation, case law, and guidance
- Maintain accurate records and ensure compliance with statutory deadlines
- Work independently while contributing to wider team objectives
Requirements:
- Strong, up-to-date knowledge of UK Business Rates legislation (including Local Government Finance Acts)
- Proven experience working within a local authority or similar environment
- Experience with billing, recovery, enforcement, and reliefs
- Ability to interpret legislation and provide clear, accurate advice
- Confident handling appeals, disputes, and complex correspondence
- High attention to detail and ability to meet strict deadlines
- Able to work with minimal supervision
What’s on Offer:
- Hybrid working
- Competitive rate of pay
- Immediate start available
- Opportunity for contract extension
If this Revenue and Benefits Officer role is of interest please apply or contact.
Revenue and Benefits Officer in Surrey employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue and Benefits Officer in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in local authorities or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK Business Rates legislation. We all know how important it is to show you’re on top of the latest changes, so have some examples ready to demonstrate your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Revenue and Benefits Officer role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Revenue and Benefits Officer in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with UK Business Rates legislation and local authority work. We want to see how your skills match the key responsibilities listed in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Revenue and Benefits Officer role. Share specific examples of how you've handled billing, recovery, and customer enquiries in the past.
Showcase Your Attention to Detail: Since this role requires high attention to detail, make sure your application is free from typos and errors. We appreciate clarity and accuracy, so double-check everything before hitting send!
Apply Through Our Website: For the best chance of being considered, apply directly through our website. It’s quick and easy, and we’ll be able to review your application faster!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Legislation
Make sure you brush up on the latest UK Business Rates legislation, especially the Local Government Finance Acts. Being able to discuss specific laws and how they apply to the role will show that you're not just familiar with the basics but are genuinely knowledgeable.
✨Prepare for Customer Scenarios
Think about common customer enquiries or disputes you might face in this role. Prepare some examples of how you've handled similar situations in the past, focusing on your problem-solving skills and ability to provide clear, accurate advice.
✨Showcase Your Attention to Detail
Since this role requires a high level of accuracy, be ready to discuss how you ensure precision in your work. You could mention specific tools or methods you use to maintain accurate records and meet strict deadlines.
✨Demonstrate Team Spirit
Even though you'll be working independently, it's important to show that you can contribute to team objectives. Share examples of how you've collaborated with colleagues in previous roles, highlighting your ability to support internal teams while managing your own responsibilities.