At a Glance
- Tasks: Perform maintenance and repairs while delivering top-notch customer service.
- Company: Join a well-established business with a supportive team culture.
- Benefits: Earn £34,000 - £36,000, enjoy a company vehicle, and receive a holiday package.
- Other info: Exciting opportunity with varied work and potential for growth.
- Why this job: Make a real difference in maintaining high-quality homes for customers.
- Qualifications: Experience in property maintenance, carpentry, plumbing, and a full UK driving licence.
The predicted salary is between 34000 - 36000 £ per year.
We are looking for a skilled and reliable Customer Care Operative to join a growing team. This is a great opportunity to join a well-established business offering a competitive salary, varied work, and the chance to play a key role in maintaining high-quality homes for customers.
As a Customer Care Operative, you will carry out a range of maintenance and repair tasks across residential developments while delivering excellent customer service at all times.
The successful Customer Care Operative will receive:
- £34,000 - £36,000 annual salary
- Company vehicle and fuel
- Permanent, full-time opportunity
- Holiday and benefits package
- Varied workload across multiple developments
- Supportive and growing team environment
Responsibilities of the Customer Care Operative include:
- Carrying out routine and reactive maintenance work across residential properties
- Undertaking general carpentry and plumbing repairs
- Completing interior and exterior painting and decorating
- Carrying out wall and floor tiling repairs
- Reporting directly to the Customer Care Manager
- Working independently to manage workloads efficiently
- Maintaining accurate records of repairs and materials used
- Delivering excellent customer service while remaining professional at all times
- Keeping work areas clean, tidy, and compliant with health and safety standards
To be successful in this Customer Care Operative role, you will need:
- Strong knowledge of general property maintenance and repairs
- Experience with carpentry, painting and plumbing
- Excellent attention to detail and organisational skills
- A professional and customer-focused approach
- A full UK driving licence and willingness to travel between sites
This Customer Care Operative role will not be available for long. If you're interested apply below or give Mae a call.
Customer Care Operative in Stoke-on-Trent employer: Niyaa People Ltd
Join a well-established business as a Customer Care Operative, where you will enjoy a competitive salary and a supportive team environment dedicated to maintaining high-quality homes. With opportunities for professional growth, a varied workload, and a comprehensive benefits package, this role offers a rewarding career path in a company that values excellent customer service and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Operative in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal recommendation can really give you an edge when applying for that Customer Care Operative role.
✨Tip Number 2
Prepare for the interview by practising common questions related to property maintenance and customer service. We suggest role-playing with a mate to get comfortable talking about your skills and experiences.
✨Tip Number 3
Show off your skills! If you have a portfolio of past work or any relevant certifications, bring them along to the interview. It’s a great way to demonstrate your expertise in carpentry, plumbing, and painting.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the Customer Care Operative position. Plus, it’s just good manners!
We think you need these skills to ace Customer Care Operative in Stoke-on-Trent
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read through the entire job description. It’ll give you a clear idea of what we’re looking for in a Customer Care Operative and help you tailor your application to match our needs.
Show Off Your Skills:When writing your application, highlight your experience with maintenance tasks like carpentry, plumbing, and painting. We want to see how your skills align with the responsibilities listed, so don’t hold back!
Keep It Professional Yet Friendly:While we love a friendly approach, remember to maintain professionalism in your application. Show us your customer-focused attitude and how you can deliver excellent service while keeping things light-hearted.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of general property maintenance and repairs. Be ready to discuss your experience with carpentry, plumbing, and painting, as these are key skills for the role.
✨Show Off Your Customer Service Skills
Since delivering excellent customer service is crucial, think of examples from your past work where you went above and beyond for a customer. This will show that you understand the importance of a professional approach.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage your workload efficiently. You might want to mention any tools or methods you use to keep track of repairs and materials.
✨Ask Smart Questions
Prepare some thoughtful questions about the company and the team environment. This shows your interest in the role and helps you gauge if it’s the right fit for you.
