At a Glance
- Tasks: Manage leasehold cases and ensure compliance with legislation while providing excellent customer service.
- Company: Join a well-established Housing Association in Gloucestershire focused on quality leasehold services.
- Benefits: Enjoy a competitive hourly rate and hybrid working arrangements.
- Other info: Temporary contract with opportunities for professional growth and development.
- Why this job: Make an immediate impact in a customer-focused organisation and enhance your housing management skills.
- Qualifications: Experience in leasehold management and strong knowledge of relevant legislation required.
The predicted salary is between 38844 - 40817 £ per year.
A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation.
Key Responsibilities of a Leasehold Officer:
- Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies.
- Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met.
- Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt.
- Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison.
- Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters.
- Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements.
- Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants.
- Conduct home visits, site inspections and customer meetings as required.
- Support budget monitoring, reporting and service improvement initiatives.
Essential Requirements of a Leasehold Officer:
- Substantial experience within a Leasehold Officer or Leasehold Management role.
- Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes.
- Experience managing service charges, income collection and arrears recovery.
- Understanding of commercial lease management principles.
- Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities.
- Excellent communication, stakeholder management and problem-solving skills.
- Housing qualification at Level 3 or above (or equivalent professional qualification) desirable.
What's on Offer:
- Temporary contract with immediate start available.
- Hybrid working arrangement.
- Opportunity to join a well-established Housing Association and contribute to the delivery of high-quality leasehold services.
- Competitive hourly rate dependent on experience.
Leasehold Officer in Stockton-on-Tees employer: Niyaa People Ltd
Join a well-established Housing Association in Gloucestershire, where your expertise as a Leasehold Officer will be valued in a customer-focused environment. Enjoy the benefits of a hybrid working arrangement, competitive hourly rates, and the opportunity for professional growth while making a meaningful impact on the community through high-quality leasehold services.
