At a Glance
- Tasks: Support housing management by conducting community visits and managing casework.
- Company: Local authority with a focus on community engagement and support.
- Benefits: £26 per hour, mileage reimbursement, flexible hybrid working, and home-working equipment.
- Other info: Opportunity for growth in a supportive team environment.
- Why this job: Make a real difference in the community while enjoying flexible work arrangements.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 52000 - 52000 € per year.
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Derbyshire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.
Key Responsibilities of a Housing Officer:
- Provide practical, day-to-day support to an established team of Housing Officers
- Carry out estate and patch visits, resident appointments, and community-based housing management work
- Manage casework and maintain accurate records using housing management systems and CRM tools
- Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements
- Travel across a designated patch within the Derbyshire area and attend local base locations when required
Ideal Candidate:
- An experienced Housing Officer with strong knowledge of frontline housing management
- Able to hit the ground running and support an existing team with minimal supervision
- Comfortable working primarily in the community and engaging with residents face-to-face
- Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)
- Well-organised, with the ability to balance resident visits, casework, and administrative tasks
- Full driving licence and willingness to carry out patch visits
Pay & Benefits for this Housing Officer role:
- £26 per hour
- Mileage reimbursement
- Flexible hybrid working arrangements
- Home-working equipment provided
- Flexible working structure, allowing administration to be scheduled around community visits and appointments
If this Housing Officer role is of interest please apply or contact (url removed) or (url removed).
Housing Officer in Stanley employer: Niyaa People Ltd
Join a supportive local authority team as a Housing Officer in Derbyshire, where you will enjoy a flexible hybrid working environment that allows you to balance community engagement with administrative tasks. With competitive pay, mileage reimbursement, and the opportunity to make a meaningful impact in residents' lives, this role offers a rewarding career path in housing management. The organisation fosters a collaborative work culture, providing ample opportunities for professional growth and development within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Stanley
✨Tip Number 1
Get to know the local area! Familiarise yourself with Derbyshire and its communities. This will not only help you during interviews but also show your genuine interest in the role and the people you'll be working with.
✨Tip Number 2
Practice your face-to-face communication skills. As a Housing Officer, you'll be engaging with residents regularly. Role-play scenarios with friends or family to boost your confidence and ensure you're ready to tackle any situation that comes your way.
✨Tip Number 3
Brush up on your knowledge of housing management systems. If you've used similar tools before, make sure you can talk about your experience confidently. We recommend checking out online resources or tutorials to get familiar with Orchard or Microsoft Dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t hesitate – get your application in today!
We think you need these skills to ace Housing Officer in Stanley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your experience in frontline housing management and any relevant systems you've used. We want to see how your skills match what we're looking for!
Showcase Your Community Engagement:Since this role is all about being out in the community, share examples of how you've successfully engaged with residents in previous roles. We love to see candidates who can connect with people face-to-face!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experience and qualifications. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Housing Management Stuff
Brush up on your knowledge of frontline housing management. Be ready to discuss your experience with housing management systems and CRMs, especially if you've used Orchard or Microsoft Dynamics. This will show that you can hit the ground running!
✨Showcase Your Community Engagement Skills
Since this role is all about being out in the community, prepare examples of how you've successfully engaged with residents in the past. Think about specific situations where you resolved issues or improved resident satisfaction.
✨Demonstrate Your Organisational Skills
The job requires balancing visits, casework, and admin tasks. Bring up instances where you've managed multiple responsibilities effectively. Highlight any tools or methods you use to stay organised, as this will resonate well with the interviewers.
✨Be Ready for Flexibility Questions
With hybrid working arrangements, be prepared to discuss how you manage your time between fieldwork and admin tasks. Share your strategies for staying productive while working remotely, as this will show you're adaptable and self-motivated.
