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- Tasks: Lead a dynamic team to deliver top-notch property services and enhance tenant experiences.
- Company: Join a well-established Housing Association making a real impact in social housing.
- Benefits: Competitive salary, flexible working hours, and clear career progression opportunities.
- Other info: Supportive team culture with opportunities for professional development.
- Why this job: Make a difference in social housing while developing your leadership skills.
- Qualifications: Experience in property management and strong understanding of housing regulations required.
The predicted salary is between 35000 - 40000 £ per year.
Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio. This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience.
Key Responsibilities
- Lead, coach, and develop a high-performing property and resident services team.
- Oversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of works.
- Allocate and monitor contractor performance, ensuring service standards and compliance are consistently met.
- Act as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutions.
- Carry out or oversee property inspections, ensuring properties are safe, compliant, and well maintained.
- Ensure full compliance with social housing legislation, tenancy regulations, and housing standards.
- Build and maintain strong relationships with tenants, landlords, contractors, and local authority partners.
- Monitor service delivery performance, identify improvements, and drive continuous service enhancement.
What we're looking for
- Proven experience in property management and social housing (essential).
- At least 3-5 years experience managing a property or resident services team.
- Experience overseeing a large portfolio (400+ properties or equivalent high-volume workload).
- Strong understanding of landlord and tenant law, housing regulations, and compliance frameworks.
- Experience managing maintenance programmes, repairs, and contractor coordination at scale.
- Excellent communication, negotiation, and conflict resolution skills.
- Strong organisational ability and confidence working in a fast-paced, high-responsibility environment.
What's on offer:
- Permanent, stable Property Management team leader role based in Ilford.
- Salary: £35,000 - £40,000 (depending on experience).
- Monday-Friday working pattern with operational flexibility.
- Supportive and collaborative team culture.
- Clear opportunities for progression within social housing and property services.
- Professional development and long-term career growth.
Location & Travel:
- Based in Ilford, with regular site visits across a wide residential portfolio.
- Access to a vehicle is desirable to support inspections and contractor coordination.
If this Property Management Team Leader position sounds like your next step, apply now or email.
Property Management Team Leader in Slough employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management Team Leader in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and social housing sectors. Attend local events or join online forums to meet people who can help you land that Property Management Team Leader role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio that highlights your achievements in property management, especially any successful projects or teams you've led. This will give potential employers a clear picture of what you can bring to their organisation.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to property management and social housing. Think about how you would handle tenant disputes or contractor issues, as these are key aspects of the role.
✨Tip Number 4
Apply through our website! We want to see your application for the Property Management Team Leader position. It’s the best way to ensure your CV gets into the right hands and shows your genuine interest in joining our team.
We think you need these skills to ace Property Management Team Leader in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management and social housing. We want to see how you've led teams and managed large portfolios, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Property Management Team Leader role. Share specific examples of your achievements and how they relate to the job description.
Showcase Your Communication Skills: Since this role involves a lot of interaction with tenants, landlords, and contractors, make sure your application reflects your excellent communication skills. We love seeing clear and concise writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of property management and social housing regulations. Familiarise yourself with the key responsibilities listed in the job description, especially around maintenance and tenant-landlord disputes. This will show that you're not just interested in the role but also understand the complexities involved.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you coached team members or resolved conflicts. This is crucial for a leadership role, so be ready to discuss your approach to building high-performing teams.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've handled challenging situations, particularly around maintenance issues or tenant disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to find fair and practical resolutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.