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- Tasks: You'll schedule repairs and be the first point of contact for customers.
- Company: Join a dynamic Private Sector Contractor in Poole, Dorset.
- Benefits: Enjoy a competitive salary and a permanent contract with a supportive team.
- Why this job: This role offers hands-on experience and the chance to make a real impact.
- Qualifications: Previous scheduling experience and excellent customer service skills are essential.
- Other info: Work 40 hours a week, Monday to Friday, in a vibrant environment.
The predicted salary is between 27000 - 30000 £ per year.
We are looking for a Repairs Scheduler to join a Private Sector Contractor in Poole, Dorset on a permanent contract.
Salary: £27,000 - £30,000 depending on experience
Location: Poole, Dorset
Hours: 40 hours Mon - Fri
As a Repairs Scheduler you will be doing:
- Working closely with the repairs team
- Scheduling initial repairs and liaising with customers
- Dealing with emails and inbound calls from customers
- First point of contact with customer
Experience required for a Repairs Scheduler:
- Previous experience in scheduling repairs
- Excellent Customer Service skills
- Ability to organise and prioritise a workload
If you are interested in this Repairs Scheduler role please apply below or email.
Scheduler employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the specific scheduling software commonly used in the repairs industry. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, as you'll be the first point of contact for customers. Practising how to handle difficult situations or complaints can help you feel more confident when discussing your experience.
✨Tip Number 3
Research the company and its values before your interview. Understanding their approach to customer service and repairs will allow you to tailor your responses and show that you're a good fit for their team.
✨Tip Number 4
Prepare examples from your previous work experience that highlight your organisational skills and ability to prioritise tasks. Being able to share specific scenarios where you've successfully managed a busy workload will impress your interviewers.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling repairs and customer service. Use specific examples that demonstrate your organisational skills and ability to prioritise tasks.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Repairs Scheduler role. Mention your previous experience and how it aligns with the job requirements, showcasing your enthusiasm for the position.
Highlight Communication Skills: Since the role involves dealing with customers via calls and emails, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed customer interactions in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a scheduling role.
How to prepare for a job interview at Niyaa People Ltd
✨Showcase Your Scheduling Experience
Be prepared to discuss your previous experience in scheduling repairs. Highlight specific examples where you successfully managed schedules and resolved conflicts, as this will demonstrate your capability for the role.
✨Emphasise Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to showcase your excellent customer service skills. Share examples of how you've handled difficult situations or provided exceptional service in past roles.
✨Demonstrate Organisational Skills
The ability to organise and prioritise workloads is key for a Repairs Scheduler. Prepare to discuss your methods for staying organised, such as using tools or techniques that help you manage multiple tasks efficiently.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the types of repairs you'll be scheduling, or how success is measured in this position.
