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- Tasks: Support the Repairs Planning team by scheduling jobs and ensuring excellent service delivery.
- Company: Established social housing organisation with a supportive team environment.
- Benefits: Competitive pay, full-time hours, and valuable experience in housing repairs.
- Why this job: Make a real difference in residents' lives while developing your organisational skills.
- Qualifications: Experience in social housing and strong admin or customer service skills required.
- Other info: Central Manchester location with great transport links and a dynamic work atmosphere.
The predicted salary is between 17 - 18 £ per hour.
This is a great opportunity to join a busy Repairs team within a well-established social housing organisation, offering competitive pay, full-time hours, a central office location, and valuable experience within housing repairs and planning. You’ll be part of a supportive team environment where your organisational skills will have a direct impact on service delivery and customer satisfaction.
We are seeking a proactive and highly organised Scheduler to provide support to the Repairs Planning team during a busy period. This is a hands-on, office-based role working closely with Planning Officers to ensure repairs are scheduled efficiently and residents receive an excellent service.
Key Responsibilities for this Scheduler role:- Supporting the planning and allocation of repairs jobs for in-house operatives.
- Monitoring operative diaries to help maximise productivity and efficiency.
- Tracking outstanding jobs and ensuring clear communication with operatives and contractors.
- Scheduling customer appointments, ensuring the correct operative or contractor is allocated.
- Maintaining accurate records and updating reports to support effective scheduling and performance monitoring.
- Providing excellent customer service by responding promptly to enquiries and liaising with internal teams.
- Previous experience working within social housing is essential.
- Experience in an administrative and/or customer service role.
- Strong organisational skills with the ability to manage a busy workload.
- Excellent written and verbal communication skills.
- Ability to work both independently and as part of a team.
- Flexible and adaptable, with the ability to manage changing priorities.
- Confident using IT systems and databases to manage and update information accurately.
- 6 month temporary contract
- 35 hours per week Monday - Friday
- Central office location in Manchester
- This Scheduler role offers an hourly rate between £17 - £18hr via Umbrella
Manchester is easily commutable for this role, with excellent road links via the M60, M56 and M62, as well as strong public transport connections including buses and nearby tram and train services.
I would also love to hear from any Repairs Schedulers, Admin Assistants, Repairs Officers or Planning Officers.
If this Scheduler role is for you then please apply or contact (url removed).
Planner in Sale employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Sale
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your organisational skills can directly impact their service delivery and customer satisfaction. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Planner in Sale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and administrative roles. We want to see how your organisational skills can shine through, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Scheduler role. Be proactive and mention specific examples of how you've managed busy workloads or improved service delivery in previous jobs.
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of social housing and repairs. Familiarise yourself with common challenges in the sector and think about how your organisational skills can help tackle them. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed a busy workload or improved efficiency. Be ready to discuss specific tools or methods you used to keep things organised, as this is crucial for the Scheduler role.
✨Communicate Clearly
Since excellent communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to prepare answers to common questions about customer service scenarios, demonstrating how you would handle enquiries and liaise with teams effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the tools they use for scheduling. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.