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- Tasks: Engage with residents, ensure property standards, and manage anti-social behaviour.
- Company: Supportive accommodation provider dedicated to helping vulnerable young people.
- Benefits: Monday to Friday hours, business mileage reimbursement, and training opportunities.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in housing roles and strong communication skills required.
- Other info: Field-based role with a focus on safeguarding and community engagement.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting on behalf of a supported accommodation provider working with vulnerable young people. This is a front line Housing Officer role focused on tenant engagement, property standards, health & safety compliance, and anti-social behaviour management. This role suits a proactive housing professional who enjoys working in the community, maintaining high property standards, and building positive, professional relationships with residents and stakeholders.
Key Responsibilities of a Housing Officer:
- Conduct regular property inspections to ensure homes meet required standards
- Identify and report maintenance issues, cleanliness concerns, and health & safety risks
- Complete property check-ins, check-outs, inventories, and property turnarounds
- Build positive relationships with residents and support them to maintain their accommodation
- Investigate and manage reports of anti-social behaviour, implementing action plans
- Work collaboratively with landlords, local authorities, contractors, and internal teams
- Maintain accurate records, inspection schedules, and written correspondence
- Escalate safeguarding, compliance, or property concerns in line with policy
What We'd Love To See From You As A Housing Officer:
- Previous experience in a housing officer, property management, or housing-related role
- Hands-on experience conducting property inspections, identifying maintenance issues, and monitoring property standards
- Experience working directly with tenants or residents, providing clear guidance and managing expectations
- Working knowledge of health & safety requirements within residential properties
- Full UK driving licence and access to own vehicle
- Strong IT skills and ability to maintain accurate records
- Excellent communication and organisational skills
- Ability to work independently in a field-based role
- Commitment to safeguarding vulnerable young people
Hours & Benefits:
- Monday to Friday, 9:00am - 5:30pm
- Business mileage reimbursed
- Pension scheme and training & development opportunities
- Enhanced DBS check required
If this Housing Officer role is for you then please apply or contact.
Housing Officer in Romford employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Romford
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, especially how they support vulnerable young people. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Housing Officer, you'll need to build relationships with residents and stakeholders. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the team. Think about what you want to know regarding property standards or how they handle anti-social behaviour.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to take the next step in your career as a Housing Officer.
We think you need these skills to ace Housing Officer in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing or property management. We want to see how you've engaged with tenants and maintained property standards, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with vulnerable young people and how your skills align with the role of a Housing Officer. Keep it friendly but professional!
Showcase Your Communication Skills: As a Housing Officer, you'll need to build positive relationships with residents and stakeholders. In your application, highlight any relevant experiences where you've successfully communicated and resolved issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Housing Officer. Familiarise yourself with property inspections, health & safety compliance, and anti-social behaviour management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully engaged with tenants or managed property standards. Highlight any situations where you resolved issues or built positive relationships, as this will demonstrate your hands-on experience and proactive approach.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling complaints about anti-social behaviour or conducting a property inspection. Think through how you would approach these situations and be ready to explain your thought process and actions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support provided for professional development, or how they measure success in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
