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- Tasks: Process Housing Benefits and Council Tax claims while managing case reviews.
- Company: Join a supportive local authority team with a focus on flexibility.
- Benefits: Earn £30 per hour, enjoy remote work, and potential contract extension.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Make a difference in your community while working from home.
- Qualifications: Experience in benefits processing and strong knowledge of Civica systems.
The predicted salary is between 60000 - 60000 £ per year.
A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
Benefits of the Revenues and Benefits Officer role:
- Fully remote working
- Competitive rate of £30 per hour
- Initial 3-month contract with potential extension
- Supportive local authority environment
- Immediate start available
Responsibilities of the Revenues and Benefits Officer:
- Processing Housing Benefit and Council Tax Reduction claims
- Managing Full Case Reviews accurately and efficiently
- Handling HBMS and ATLAS notifications
- Processing Universal Credit notifications
- Working with VEPS and maintaining accurate records
- Ensuring work is completed in line with legislation and procedures
- Delivering excellent customer service and case management
Experience required for the Revenues and Benefits Officer:
- Previous experience working within a Benefits processing environment
- Strong working knowledge of Civica
- Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications
- Ability to manage a high-volume caseload effectively
- Strong attention to detail and communication skills
If this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia at TPBN1_UKTJ.
Revenues and Benefits Officer (General) employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Officer (General)
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority sector and let them know you're on the hunt for a Revenues and Benefits Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Civica systems and be ready to discuss your experience with Housing Benefits processing. We want you to shine, so practice answering common interview questions related to case management and customer service.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations with potential employers. This will help you stand out as a strong candidate for the Revenues and Benefits Officer position.
✨Tip Number 4
Don't forget to apply through our website! It's super easy and ensures your application gets seen by the right people. Plus, we love seeing familiar faces from our community landing great roles!
We think you need these skills to ace Revenues and Benefits Officer (General)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Housing Benefits processing and your familiarity with Civica systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenues and Benefits Officer position. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate clarity and precision, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Housing Benefits processing and Civica systems. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling HBMS and ATLAS notifications. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Experience
Prepare to discuss your previous experience in a Benefits processing environment. Think of specific examples where you've managed high-volume caseloads or delivered excellent customer service. This will help you demonstrate your capability and fit for the role.
✨Ask Smart Questions
Come prepared with questions about the team dynamics and the support you'll receive in this remote role. Asking about how they handle case reviews or manage workloads can show your genuine interest in the position and help you gauge if it's the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. A supportive team environment is key, so showing your communication skills and how you work well with others can make a positive impression. Remember, they want to see the real you!