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For Companies At a Glance
- Tasks: Manage operatives' schedules and ensure timely service delivery.
- Company: Join a dedicated housing association making a difference in Manchester.
- Benefits: Enjoy a competitive hourly rate and a structured workweek.
- Why this job: Be part of a team that values customer service and community impact.
- Qualifications: No specific qualifications required; just bring your organizational skills!
- Other info: This is a contracted role with potential for extension.
We are currently looking for a Repairs Planner to join a housing association in Manchester on a contracted basis
Repairs Planner
Manchester
Mon – Fri/ 37.5hrs
Initial 2 Month Contract
£18 – £19 per hour
As a Repairs Planner, your duties will include but are not limited to:
- Management of operatives diaries, ensuring all work is carried out in line with SLA’s
- Providing a high level of customer service deali…
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Repairs Planner employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner
✨Tip Number 1
Familiarize yourself with the specific SLAs (Service Level Agreements) relevant to the housing sector. Understanding these will help you demonstrate your ability to manage operatives' diaries effectively during the interview.
✨Tip Number 2
Highlight any previous experience in customer service, especially in a repairs or maintenance context. Be ready to share examples of how you've handled customer inquiries or complaints to showcase your skills.
✨Tip Number 3
Brush up on your organizational and time management skills. You might be asked how you prioritize tasks, so think of strategies you've used in the past to manage multiple schedules efficiently.
✨Tip Number 4
Research the housing association's values and mission. Being able to align your personal values with theirs can set you apart and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Repairs Planner
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Repairs Planner position. Understand the key responsibilities and required skills, such as managing operatives' diaries and providing excellent customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in repairs planning or similar roles. Emphasize your ability to manage schedules and deliver high-quality customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are a great fit for the Repairs Planner role. Mention your experience with SLA management and any relevant software tools you are familiar with.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Niyaa People Ltd
✨Understand the Role
Make sure you have a clear understanding of what a Repairs Planner does. Familiarize yourself with managing operatives' diaries and the importance of adhering to service level agreements (SLAs). This will show your potential employer that you're serious about the position.
✨Showcase Your Customer Service Skills
Since providing a high level of customer service is crucial for this role, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your ability to maintain strong relationships with clients.
✨Be Ready to Discuss Time Management
As a Repairs Planner, you'll need to manage multiple tasks efficiently. Be prepared to discuss how you prioritize your workload and ensure that all work is completed on time. Sharing specific strategies or tools you use can be beneficial.
✨Research the Housing Association
Take some time to learn about the housing association you are interviewing with. Understanding their values, mission, and the community they serve will help you tailor your responses and show that you are genuinely interested in contributing to their goals.
