At a Glance
- Tasks: Help customers manage rent and service charges while providing support and advice.
- Company: Join a dedicated team at Niyaa People Ltd, focused on social housing.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a mix of office work, home visits, and court appearances.
- Why this job: Make a real difference in people's lives while developing your skills in social housing.
- Qualifications: Experience in social housing or related fields with strong customer service skills.
The predicted salary is between 36000 - 44000 £ per year.
Niyaa People Ltd is recruiting on behalf of a client for an experienced Income Officer to join the Customer Accounts team in Bristol.
You will deliver a comprehensive rent and service charge collection service, working with customers to set payment plans and advise on welfare benefits.
The role mixes office-based work with occasional home visits and court appearances.
Applicants should have experience in social housing or related sectors, excellent customer service, and the ability to manage a
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Rent & Service Charge Recovery Specialist (Social Housing) employer: Niyaa People Ltd
Join a reputable organisation in Manchester that prioritises quality, safety, and compliance while offering a supportive work culture. As a Passive Fire Estimator, you will benefit from a permanent position with career progression opportunities, flexible working arrangements, and a comprehensive benefits package including healthcare and pension schemes. This role not only allows you to contribute to vital public sector projects but also fosters your professional growth in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Rent & Service Charge Recovery Specialist (Social Housing)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Niyaa People Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Niyaa People Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Niyaa People Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Niyaa People Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Rent & Service Charge Recovery Specialist (Social Housing)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Niyaa People Ltd:Before hitting send, make sure to tailor your application specifically to Niyaa People Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Niyaa People Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
