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- Tasks: Manage rent collection, tenancy support, and property inspections in a growing housing portfolio.
- Company: Join an ambitious organisation expanding rapidly in the housing sector.
- Benefits: Hybrid working, competitive salary, and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while advancing your career in housing management.
- Qualifications: 3+ years in housing management, strong knowledge of tenancy law, and excellent communication skills.
- Other info: Enjoy a dynamic work environment with great transport links in East London.
We are seeking a proactive and experienced Rent Income Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they continue to grow.
As a Rent Income Officer, you will be responsible for overseeing the full income and rent cycle, while also providing effective tenancy management across the housing portfolio.
Key Responsibilities of a Rent Income Officer:- Monitor and collect rent, addressing arrears and implementing appropriate action
- Assist with Housing Benefit and Universal Credit applications
- Manage a portfolio of properties, ensuring effective tenancy and estate management
- Lead on tenancy sign-ups, onboarding, and sustainment initiatives
- Handle anti-social behaviour, tenancy breaches, and complex casework
- Deliver excellent customer service and maintain strong resident relationships
- Conduct property inspections and ensure health and safety compliance
- Minimum 3 years’ experience in housing management or a related field within social or affordable housing
- Strong knowledge of housing legislation, tenancy law, and regulatory compliance
- Proven experience across all aspects of income and rent management
- Excellent communication and interpersonal skills
- Highly organised, proactive, and able to manage a varied workload independently
- Confident using housing management systems
- Full UK driving licence and access to a vehicle (desirable)
- 37.5 hours per week
- Hybrid working
- Excellent career development opportunities
- This position offers a salary between £38,000 - £42,000 per annum
This area in East London is highly commutable, offering excellent transport links via the DLR, Jubilee Line, and Elizabeth Line, with easy access to major roads.
If this Rent Income Officer position sounds right for you, please apply or contact (url removed) for more information.
Rent Income Officer employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Income Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Rent Income Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and tenancy law. We want you to feel confident discussing your experience with income management and how you've tackled challenges in previous roles.
✨Tip Number 3
Showcase your customer service skills! Think of examples where you've built strong relationships with residents or handled tricky situations. This will help you stand out as a candidate who truly understands the importance of effective tenancy management.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Rent Income Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Rent Income Officer role. Highlight your experience in housing management and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our growing organisation. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience: When detailing your work history, focus on your experience with rent collection, tenancy management, and customer service. We’re keen to see examples of how you've handled similar responsibilities in the past, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we like to see!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on housing legislation, tenancy law, and regulatory compliance. Being able to discuss these topics confidently will show that you're not just familiar with the basics but have a solid understanding of what’s required in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing rent and income cycles. Think about challenges you've faced, how you addressed arrears, or any successful tenancy management initiatives you've led.
✨Demonstrate Your Customer Service Skills
As a Rent Income Officer, excellent customer service is key. Be ready to share instances where you've built strong relationships with residents or resolved conflicts effectively. This will illustrate your interpersonal skills and commitment to resident satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the organisation's growth plans, their approach to tenancy sustainment, or how they handle anti-social behaviour. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
