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- Tasks: Lead housing services, support tenants, and ensure compliance across properties.
- Company: Established organisation with a focus on high-quality housing management.
- Benefits: Competitive salary, permanent contract, and opportunities for service improvement.
- Why this job: Make a real difference in people's lives while managing diverse housing challenges.
- Qualifications: 5+ years in housing management, strong knowledge of legislation, and excellent communication skills.
- Other info: Flexibility required for occasional evening and weekend work; driving licence essential.
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement.
Key responsibilities of Housing Manager:
- Lead the delivery of high-quality, customer-focused housing services
- Manage complex tenancy, estate, rent arrears and anti-social behaviour cases
- Support tenants to establish, sustain and maintain their homes
- Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently
- Ensure compliance with regulatory standards and property legislation
- Undertake estate inspections and monitor health and safety checks across the housing stock
- Liaise with local authorities, contractors, external agencies and legal representatives
- Organise tenancy meetings and oversee policies and procedures relating to housing
- Investigate nuisance and anti-social behaviour, maintaining accurate records
The successful Housing Manager will have:
- A minimum of 5 years' experience in a housing management or similar operational role
- Strong knowledge of housing legislation, tenancy enforcement and welfare benefits
- CIH Level 4 Certificate for the Housing Profession (or equivalent)
- Experience supporting tenants with financial and benefit-related matters
- Excellent communication skills and the ability to handle complex cases effectively
- A full UK driving licence and access to a vehicle for work
- Flexibility to work occasional evenings, weekends and night audits
The role offers:
- Permanent contract, 37 hours per week
- Salary: £45,000-£50,000 per annum
- Senior housing role with operational responsibility and team oversight
- Opportunities to influence service delivery and improvement
This role is based in Reigate and requires regular travel across sites.
Housing Manager in Reigate employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Reigate
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy legislation and compliance standards. We recommend creating a list of common interview questions related to housing management and practising your responses to show off your expertise.
✨Tip Number 3
Showcase your soft skills! During interviews, highlight your communication abilities and experience handling complex cases. We all know that being a great Housing Manager isn't just about the technical stuff; it's about connecting with tenants and resolving issues effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Manager in Reigate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Manager role. Highlight your experience in housing management, tenancy legislation, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed complex cases or improved service delivery in the past. Let us know what makes you tick!
Show Off Your Soft Skills: While experience is crucial, don't forget to showcase your soft skills too! Communication, problem-solving, and empathy are key in this role. We want to see how you handle challenging situations and support tenants effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it's super easy – just follow the prompts and submit your application!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Legislation
Brush up on your knowledge of housing legislation and tenancy enforcement. Be prepared to discuss specific laws and how they apply to real-life scenarios. This will show that you’re not just familiar with the theory but can also apply it practically.
✨Showcase Your Soft Skills
Since soft skills are crucial for this role, think of examples where you've demonstrated excellent communication or conflict resolution. Prepare to share stories about how you've successfully managed complex cases or supported tenants in challenging situations.
✨Demonstrate Leadership Experience
As a Housing Manager, you'll be leading a team. Be ready to talk about your previous leadership roles, how you’ve motivated teams, and any improvements you’ve driven in service delivery. Highlighting your management style will help them see you as a strong candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to tenant support or how they measure success in their housing services. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
