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- Tasks: Support property management and ensure excellent service for tenants and contractors.
- Company: Join a passionate team in a rewarding property management role.
- Benefits: Enjoy hybrid working, competitive salary, and generous leave policies.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in property management or maintenance coordination is essential.
- Other info: Flexible work-life balance with opportunities for career growth.
Step into a rewarding permanent role as a Property Administrator based in Ilford, East London, offering hybrid working, a supportive team environment, and excellent opportunities for career growth. This Property Administrator role provides the chance to make a real impact by supporting the day-to-day management of a diverse property portfolio, ensuring tenants, contractors, and internal teams receive a professional and timely service.
You will be joining a dedicated and passionate team known for delivering excellent property management services while valuing and supporting their employees. With a flexible mix of office-based and remote working, this is a fantastic opportunity to develop your career as a Property Administrator while maintaining a healthy work-life balance.
We are looking for candidates with proven experience in property management, housing, utilities, or local authority environments, as this is essential to perform effectively in the role.
As a Property Administrator, you will be:
- Answering incoming calls and handling maintenance queries efficiently
- Carrying out basic troubleshooting to assess whether issues require a home visit
- Prioritising maintenance issues based on company priority levels
- Logging all relevant information in the CRM and updating job sheets
- Allocating maintenance works to internal and external operatives
- Coordinating maintenance teams to ensure timely completion of works
- Providing tenants with updates on progress or delays
- Liaising with tenants, solicitors, or NGOs such as Citizens Advice or Shelter
- Raising invoices via XERO when required
We are seeking a Property Administrator who:
- Has proven property administration or maintenance coordination experience (essential)
- Can communicate clearly, calmly, and professionally at all times
- Is highly organised with excellent coordination and multitasking skills
- Can manage time effectively and work accurately under pressure
- Is local to Ilford or within a 45-minute commute
This Property Administrator role offers the following benefits:
- Permanent, full-time contract (Monday to Friday)
- 20 days' annual leave, plus all UK bank holidays
- Enhanced leave for long service (23 days after 3 years, 25 days after 5 years)
- Paid birthday leave one additional day off per year
- 4% employer pension contribution (after probation)
- Access to Vitality Private Healthcare and Employee Assistance Programme (EAP)
This Property Administrator opportunity offers a competitive salary of £32,000, depending on experience.
If this Property Administrator role in Ilford sounds like your next career step, apply now or contact Ryan Stewart.
Property Administrator employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Property Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for property administration roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, bring along examples of your previous work or achievements in property management. This could be anything from successful projects to positive feedback from tenants or colleagues.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Property Administrator role. Plus, it shows you're serious about joining our fantastic team in Ilford!
We think you need these skills to ace Property Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your property management experience and any relevant roles you've had, so we can see how you fit into our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property administration and how your background makes you the perfect fit for our supportive team at StudySmarter.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. We want to see that you can communicate professionally, just like you would with tenants and contractors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Property Management Stuff
Make sure you brush up on your property management knowledge before the interview. Familiarise yourself with common maintenance issues, how to prioritise them, and the tools used in the industry, like CRM systems. This will show that you're not just interested in the role but also understand what it entails.
✨Show Off Your Communication Skills
As a Property Administrator, clear communication is key. Prepare examples of how you've effectively communicated with tenants or contractors in the past. Think about times when you had to handle difficult situations calmly and professionally – these stories will highlight your ability to manage relationships.
✨Demonstrate Your Organisational Skills
Being organised is crucial in this role. Bring along examples of how you've managed multiple tasks or projects simultaneously. You could even create a simple plan or checklist to demonstrate your approach to prioritising maintenance issues and coordinating teams.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of properties you'll be managing, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
