At a Glance
- Tasks: Support residents and manage neighbourhoods to create safe, sustainable communities.
- Company: Well-established Housing Association in the West Midlands.
- Benefits: Competitive salary, hybrid working, learning opportunities, and career progression.
- Other info: Join a supportive team where your contributions are valued.
- Why this job: Make a real difference in people's lives while enjoying flexible work arrangements.
- Qualifications: Experience in housing management and strong communication skills.
We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract. This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch, giving you variety while ensuring you remain visible and accessible to residents.
Key Responsibilities Of A Housing Officer:
- Managing a designated portfolio of tenancies and delivering a high-quality housing management service.
- Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action.
- Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety.
- Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary.
- Carrying out tenancy visits, estate inspections, and property audits.
- Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases.
- Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working.
- Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement.
- Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies.
- Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements.
About You:
- Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role.
- Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action.
- A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities.
- Excellent communication, negotiation, and conflict resolution skills.
- The confidence to make balanced decisions while delivering excellent customer service.
- Strong organisational skills with the ability to manage a varied caseload.
- Good IT skills and experience maintaining accurate housing management records.
- A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch).
In return, our client offers an excellent package including:
- Competitive salary of £39.8k per annum
- 12-month fixed-term contract
- Hybrid working with a mix of home, office, and patch-based working
- Learning and development opportunities
- Career progression opportunities
- Flexible working arrangements
- Mileage reimbursement for business travel
- A supportive, collaborative team environment where your contribution is valued
If this Housing Officer role is of interest please apply or contact.
Housing Officer in Oldbury employer: Niyaa People Ltd
Niyaa People Ltd is an excellent employer that values community engagement and employee development. Working as a Street Warden in Newark on Trent not only offers competitive pay but also provides a supportive work culture where your contributions directly impact the local neighbourhood. With opportunities for skill enhancement and a focus on fostering positive relationships within the community, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Oldbury
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Officer in Oldbury
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Niyaa People Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Niyaa People Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Niyaa People Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
