Tenancy Support Worker in Nottingham

Join a well-established organisation in a fulfilling role that truly makes a difference to people's lives, with 37 hours per week. This Floating Support Worker – Outreach Services position offers the chance to support refugees and individuals resettled through local and national refugee programmes across Nottinghamshire County Council Areas, helping them to develop independence, sustain accommodation, improve wellbeing, and successfully integrate into local communities. The role operates on a rolling contract, providing consistent and stable work.

You will be delivering person-centred, strengths-based floating support through regular home visits, appointments and multi-agency working, enabling clients to overcome barriers to independence while working within a trauma-informed framework. This is a rewarding role for someone who values person-centred support, community engagement, and empowering individuals to achieve positive outcomes.

The role is offering the following benefits:

• 37 hours per week
• 3 months minimum contract with possibility of extension
• A meaningful role where you’ll directly support refugees and resettled individuals to achieve independence
• A supportive, person-centred working environment with multi-agency collaboration

As a Floating Support Worker – Outreach Services, you will be:

• Managing a caseload of refugees and resettled households, completing needs and risk assessments, and delivering person-centred support plans
• Supporting clients with tenancy sustainment, housing management, budgeting, welfare benefits, employment, education and accessing essential services
• Promoting health, wellbeing, community integration and independence through partnership working and regular home visits
• Maintaining accurate case records, completing risk assessments, safeguarding vulnerable adults and children, and working with partner agencies

I’d love to speak to anyone who has:

• Experience supporting vulnerable adults, refugees, asylum seekers or socially excluded groups in a support or resettlement setting
• Knowledge of housing, welfare benefits, tenancy sustainment, safeguarding and trauma-informed approaches
• Excellent communication, organisational and customer service skills with the ability to build positive relationships
• Good IT skills and the ability to maintain accurate records in line with GDPR

Key requirements for this Floating Support Worker – Outreach Services role:

• NVQ Level 3 in Health & Social Care, Housing, Advice & Guidance, Community Development or equivalent experience
• Clean Enhanced DBS
• Willingness and ability to travel throughout Nottinghamshire
• Ability to work flexibly to meet the needs of the service
• Full UK driving licence and access to a vehicle

This role is offering an hourly rate of £19-20ph.

Travel & Location: This role is based across Nottinghamshire County Council Areas, delivering outreach support within clients' homes and community settings. Travel throughout the county is required as part of the role, so applicants should be willing and able to travel between locations to meet the needs of the service.

If this Floating Support Worker – Outreach Services role sounds like your next opportunity, please apply now or contact Niamh at (url removed).