At a Glance
- Tasks: Manage lettings for vacant properties and ensure a smooth customer journey.
- Company: Local authority seeking a dedicated Lettings Officer.
- Benefits: Hybrid role with potential for contract extension and competitive pay.
- Other info: Join a supportive team and enhance your career in housing.
- Why this job: Make a real difference in social housing and support your community.
- Qualifications: Experience in lettings or housing roles, strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently working with a local authority who are seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service.
Key Responsibilities of a Lettings Officer:
- Manage the end-to-end lettings process for vacant properties.
- Advertise properties and allocate homes in line with housing policies and nomination agreements.
- Conduct applicant assessments and verify eligibility for housing.
- Liaise with local authorities, applicants, and internal teams to progress lettings.
- Arrange and conduct property viewings where required.
- Make offers of accommodation and complete tenancy sign-ups.
- Ensure void properties are re-let within target timescales.
- Maintain accurate records and update housing management systems.
- Monitor performance against lettings and void turnaround targets.
- Provide excellent customer service throughout the lettings process.
- Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.
Essential Requirements:
- Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role.
- Knowledge of housing allocations, lettings processes, and tenancy management.
- Experience working within a Housing Association or Local Authority environment.
- Strong organisational and communication skills.
- Ability to manage a busy workload and meet performance targets.
- Proficient in Microsoft Office and housing management systems.
- Full UK Driving License.
- Must have experience using Northgate (NEC) system.
This is a hybrid role based in Nottinghamshire, offering an initial 3-month contract with the potential for extension.
Lettings Officer Temporary in Nottingham employer: Niyaa People Ltd
Join a supportive local authority in Nottinghamshire as a Lettings Officer, where you will play a vital role in delivering efficient housing services. Our work culture prioritises collaboration and community impact, offering you the chance to grow your skills in social housing while making a meaningful difference in people's lives. With opportunities for professional development and a commitment to excellent customer service, this temporary position is perfect for those looking to contribute to their community in a rewarding environment.
