At a Glance
- Tasks: Manage end-to-end lettings process and conduct applicant assessments for vacant properties.
- Company: Join a local authority focused on delivering efficient voids and lettings services.
- Benefits: This role offers a hybrid working model based in Nottinghamshire with a potential contract extension.
- Other info: Initial contract duration is 3 months with the possibility of extension.
- Why this job: Excellent opportunity for housing professionals to enhance their career in social housing.
- Qualifications: Experience in a similar social housing role and proficiency in Northgate (NEC) system required.
The predicted salary is between 39000 - 41000 £ per year.
We are currently working with a local authority who are seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service.
Key Responsibilities of a Lettings Officer:
- Manage the end-to-end lettings process for vacant properties.
- Advertise properties and allocate homes in line with housing policies and nomination agreements.
- Conduct applicant assessments and verify eligibility for housing.
- Liaise with local authorities, applicants, and internal teams to progress lettings.
- Arrange and conduct property viewings where required.
- Make offers of accommodation and complete tenancy sign-ups.
- Ensure void properties are re-let within target timescales.
- Maintain accurate records and update housing management systems.
- Monitor performance against lettings and void turnaround targets.
- Provide excellent customer service throughout the lettings process.
- Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.
Essential Requirements:
- Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role.
- Knowledge of housing allocations, lettings processes, and tenancy management.
- Experience working within a Housing Association or Local Authority environment.
- Strong organisational and communication skills.
- Ability to manage a busy workload and meet performance targets.
- Proficient in Microsoft Office and housing management systems.
- Full UK Driving License.
- Must have experience using Northgate (NEC) system.
This is a hybrid role based in Nottinghamshire, offering an initial 3-month contract with the potential for extension.
Lettings Officer in Nottingham employer: Niyaa People Ltd
Working with a local authority in Nottinghamshire, this role supports efficient housing solutions. The team values strong communication and collaboration across departments to ensure excellent customer service.
