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- Tasks: Manage tenancies, tackle anti-social behaviour, and build community relationships.
- Company: Dynamic Housing Association in Birmingham focused on thriving communities.
- Benefits: Hybrid working, competitive pay, and full-time hours with career growth.
- Why this job: Make a real difference in tenants' lives while enjoying flexible work.
- Qualifications: Experience in housing management and strong communication skills.
- Other info: Multiple positions available with excellent transport links.
The predicted salary is between 36000 - 60000 £ per year.
We are excited to offer a fantastic opportunity for a proactive and dedicated Neighbourhood Officer to join a Housing Association in Birmingham. As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic environment, ensuring safe, thriving communities while managing a patch of general needs tenancies.
Key Responsibilities of a Neighbourhood Officer:
- Manage all aspects of tenancy management, including sign-ups, tenancy inspections, and dealing with anti-social behaviour (ASB).
- Take prompt and effective action in cases of ASB, collaborating with residents, the police, and partner agencies.
- Conduct regular estate inspections and home visits, maintaining high standards and building positive relationships with tenants.
- Support data quality and compliance, ensuring that all customer systems are up to date and meet regulatory and safeguarding standards.
What We’d Love to See from You:
- Experience in housing management, particularly with handling ASB and tenancy enforcement.
- Strong knowledge of housing legislation, policies, and good practices.
- Excellent communication, negotiation, and conflict resolution skills.
- The ability to manage a busy, varied caseload with a customer-focused, solution-oriented approach.
This Neighbourhood Officer role has the following benefits:
- Hybrid Working
- Competitive hourly rate
- Experience gained with a large housing association
- Full time hours (Monday - Friday)
- Multiple positions available
Location and Transport Links:
The role is based in Birmingham, with excellent transport links making it easily commutable from surrounding areas via the M6, A45, A41. Whether you’re travelling by car or public transport, you’ll find the location well-connected and convenient for your daily commute.
We would also love to hear from any ASB, Income or Community Safety Officers.
Neighbourhood Officer employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer
✨Tip Number 1
Network like a pro! Reach out to current or former Neighbourhood Officers on LinkedIn or local community groups. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of housing legislation and ASB management. We want you to show off your expertise and how you can make a difference in tenants' lives!
✨Tip Number 3
Practice your communication skills! Role-play common scenarios you might face as a Neighbourhood Officer, like handling complaints or conducting inspections. This will help you feel confident and ready to tackle any situation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Neighbourhood Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Neighbourhood Officer role. Highlight your experience in housing management and any specific examples of handling ASB or tenancy enforcement. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: As a Neighbourhood Officer, strong communication is key. Use your application to demonstrate your excellent negotiation and conflict resolution skills. Share examples where you've successfully managed difficult situations or built positive relationships with tenants.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Neighbourhood Officer role. Plus, it’s super easy to do!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on housing legislation and policies relevant to the role. Familiarise yourself with common issues like anti-social behaviour (ASB) and tenancy management. This will not only show your expertise but also demonstrate your commitment to making a difference in the community.
✨Showcase Your Communication Skills
As a Neighbourhood Officer, you'll need to communicate effectively with tenants and partner agencies. Prepare examples of how you've successfully resolved conflicts or built relationships in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've tackled challenges in housing management or dealt with ASB. Be ready to discuss your approach and the outcomes. This will highlight your solution-oriented mindset, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to community safety and tenant engagement. This shows your genuine interest in the role and helps you assess if the company aligns with your values and work style.
